Customer Support (English)
THE ONE VIETNAM CO., LTD
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 01/11/2024
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Mô tả Công việc
Slot: 5
Hours & Availability: Full Time (8h - 17h30 Mon - Fri & every other Saturdays).
Can work overtime and night shifts as the customers are foreigners. (Night shifts with 150% salary)
OT & night shifts at home
Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city
Objective:
Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Write and post information to Social networks
Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Write and post information to Social networks
Slot: 5
Hours & Availability: Full Time (8h - 17h30 Mon - Fri & every other Saturdays).
Can work overtime and night shifts as the customers are foreigners. (Night shifts with 150% salary)
OT & night shifts at home
Working Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh city
Objective:
Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Write and post information to Social networks
Support and make report required by Supervisors/ Manager.
Respond promptly to customer inquiries via email, live chat, phone, etc. Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Provide pricing and delivery information
Write and post information to Social networks
Yêu cầu
Yêu Cầu Công Việc
Good command in English (listening, speaking, reading, and writing) - IELTS: 6.5+ or relevant
Candidates must possess Bachelor's degree (University Degree) in Hospitality/Tourism/Hotel Management, Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent
Proficiency in MS Excel and Word, communication skills.
Ability to work under pressure, Good problem solving.
SALARY RANGES & COMPENSATIONS
Salary: Negotiable based on experience and track records
A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
Annual leave, insurance following Vietnam Law and as company's regulation (social insurance and health care insurance, etc.)
Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee's efforts and identify development/improvement needs)
Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
DOCUMENTS
University Degree and relevant certificates
CV
Good command in English (listening, speaking, reading, and writing) - IELTS: 6.5+ or relevant
Candidates must possess Bachelor's degree (University Degree) in Hospitality/Tourism/Hotel Management, Human Resource Management, Business Studies/Administration/Management, Commerce or equivalent
Proficiency in MS Excel and Word, communication skills.
Ability to work under pressure, Good problem solving.
SALARY RANGES & COMPENSATIONS
Salary: Negotiable based on experience and track records
A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
Annual leave, insurance following Vietnam Law and as company's regulation (social insurance and health care insurance, etc.)
Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee's efforts and identify development/improvement needs)
Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)
DOCUMENTS
University Degree and relevant certificates
CV
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
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Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
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Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Du lịch nước ngoài
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Đại học
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Thông tin chung
- Ngày hết hạn: 01/11/2024
- Thu nhập: Cạnh tranh
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