Customs Documentation Staff

About us
EZOCEAN is a premier multinational logistics corporation headquartered in Hong Kong and China.
With a robust direct office network across five Southeast Asian countries (Vietnam, Indonesia, Thailand, Malaysia, and Cambodia), we empower our team with superior operational control and market-leading solutions.
At EZOCEAN, we provide you with competitive market rates and fast, dedicated support from our
professional internal teams at every branch.
Key Responsibilities
Responsible for handling the entire process related to import shipments, verifying the validity of import documentation, and performing customs declaration procedures in compliance with current regulations. Specifically:
1. Receive shipping documents from customers or the Customer Service (CS) team.
2. Verify the legality of documents based on Vietnamese regulations, including product names, HS codes, applicable import policies, etc.
3. Prepare and submit customs declarations through the system, ensuring compliance with customs authority requirements.
4. Understand and manage the import process, including submitting MNF and releasing Delivery Orders (DO) when necessary.
5. Handle any arising issues during the process.
6. Perform other duties as assigned by the supervisor.