Data & Digital Business Partner (6-month contract)

Mô tả Công việc
A. JOB PURPOSE:
The job purpose of Data and Digital Business Partner is integral to merging our technical and business departments, facilitating the translation of complex data into actionable insights, and spearheading the strategic application of digital solutions across the company
Act as the primary intermediary between technical teams and business units, ensuring strategic alignment and clear communication
Leverage Microsoft SQL Server to develop and execute complex queries, drawing critical data insights to support business decisions
Oversee the design and implementation of digital applications, including web and mobile platforms, to enhance user engagement and operational efficiency
Coordinate API integration to streamline system interoperability and enhance functionality across business applications
Manage local and international project initiatives, focusing on project planning, resource allocation, and budget management
Develop and lead training sessions to drive effective adoption of new technologies, ensuring comprehensive user understanding and capability
Provide troubleshooting and first-level support for digital tools and systems, maintaining high standards of performance and user satisfaction
Promote a data-informed culture within the company, translating technical data insights into business-friendly communications
B. ACCOUNTABILITIES:
Management and Maintenance Applications
Daily monitor all transactions within systems to ensure all their correctness and availability
Assist in analysing and troubleshooting digital applications and data reporting issues reported by end users
Creating and updating documentation and procedures guidelines for digital applications to users
Provide online or online training to end-user
Project Support
Lead project as Project Manager or coordinate project as representative member of Data and Digital department
Support testing, after care phase for all digital applications deployment within agreed scope
Other duties as assigned
Data & Digital Business Partner
Communicate with business department to receive requirement, clarify needs and create documentation of requirement, with clear expected result. Then, discuss with Data and Digital department to find the suitable solution
Analyze issue/problem to find rootcause and recommend action for correction, on both short-term and long-term perspective
Analyze business requirement to understand the need and may provide solution for new application/tool
Periodic checking user operation, to ensure processes are followed thoroughly, and provide training per request
Expanding scope of use of application across department within BU, or across BU per request
C. RESULTS:
Be able to provide efficient assistance to digital applications and data reporting users, training, resolution of issues in daily operation, on gathering new business requirements and guidance in the testing process
Combine with project team to implement and rollout systems
Documentation of requirements and explicit business expectation
Result in data correction, process improvement or application bug fixing
New application/tool developed
Project deliverables
The job purpose of Data and Digital Business Partner is integral to merging our technical and business departments, facilitating the translation of complex data into actionable insights, and spearheading the strategic application of digital solutions across the company
Act as the primary intermediary between technical teams and business units, ensuring strategic alignment and clear communication
Leverage Microsoft SQL Server to develop and execute complex queries, drawing critical data insights to support business decisions
Oversee the design and implementation of digital applications, including web and mobile platforms, to enhance user engagement and operational efficiency
Coordinate API integration to streamline system interoperability and enhance functionality across business applications
Manage local and international project initiatives, focusing on project planning, resource allocation, and budget management
Develop and lead training sessions to drive effective adoption of new technologies, ensuring comprehensive user understanding and capability
Provide troubleshooting and first-level support for digital tools and systems, maintaining high standards of performance and user satisfaction
Promote a data-informed culture within the company, translating technical data insights into business-friendly communications
Daily monitor all transactions within systems to ensure all their correctness and availability
Assist in analysing and troubleshooting digital applications and data reporting issues reported by end users
Creating and updating documentation and procedures guidelines for digital applications to users
Provide online or online training to end-user
Lead project as Project Manager or coordinate project as representative member of Data and Digital department
Support testing, after care phase for all digital applications deployment within agreed scope
Other duties as assigned
Communicate with business department to receive requirement, clarify needs and create documentation of requirement, with clear expected result. Then, discuss with Data and Digital department to find the suitable solution
Analyze issue/problem to find rootcause and recommend action for correction, on both short-term and long-term perspective
Analyze business requirement to understand the need and may provide solution for new application/tool
Periodic checking user operation, to ensure processes are followed thoroughly, and provide training per request
Expanding scope of use of application across department within BU, or across BU per request
Be able to provide efficient assistance to digital applications and data reporting users, training, resolution of issues in daily operation, on gathering new business requirements and guidance in the testing process
Combine with project team to implement and rollout systems
Documentation of requirements and explicit business expectation
Result in data correction, process improvement or application bug fixing
New application/tool developed
Project deliverables