Digital Media and Communication Senior Officer

Closing date: October 28, 2026
Location: Hanoi, Vietnam
Contract: Fixed-term, one-year national contract with the possibility of extension
Salary range: VND579,293,760 to VND888,245,530
One Oxfam Grade: C2 (Full-time FTE)
Reports to: Communication and Media Senior Advisor
We are seeking a Digital Media and Communication Senior Officer to plan and execute engaging content across our platforms. This role involves storytelling, digital innovation, and using media to drive social impact.
KEY RESPONSIBILITIES:
Communication Planning & Content Creation
Develop and implement communication plans that align with Oxfam in Vietnam's organizational goals and projects' objectives
Collaborate with diverse teams to translate project objectives into compelling, accessible communication content and products. This includes collecting and compiling case studies and human-interest stories in various formats, such as written articles, blogs, photographs, films, and other creative media
Produce high-quality multimedia content (videos, graphics, blogs) for websites, social media (X (Twitter), Instagram, Facebook, LinkedIn, and TikTok), and other communications products
Conduct content audits and recommend improvements
Digital Media Management
Manage and grow the presence of Oxfam in Vietnam's works across digital platforms.
Schedule, publish, and monitor content and audience interactions using digital tools and platforms
Track and analyze performance metrics to inform content strategy and improve engagement
Collaboration & Support
Contribute to Communication Team's strategy
Work closely with program, knowledge management, business development, and other teams to support their communication strategies and executions
Participate in project proposal development and other fundraising activities
Coordinate with external vendors, freelancers, or agencies when needed
Stay up to date with digital trends, tools, and best practices
Branding
Ensure the use of Oxfam brand tools including logos, fonts, writing style, templates and artwork
Ensure brand consistency and accessibility across all communication outputs
Responsible for brand risk management
Provide communication and brand training when needed
EXPERIENCE, KNOWLEDGE & COMPETENCIES
ESSENTIAL
At least four years' experience as a communications senior officer or specialist in international organisations, creative agencies, or relevant organisations
Have a bachelor's degree in communication, public relations, journalism, or related fields
Proven experience in communication and/or digital media for a nonprofit, campaign, or brand
Strong writing, editing, and storytelling in English and Vietnamese
Proficiency in content creation tools (e.g., Canva, InDesign, Adobe Creative Suite, video editing apps...)
Digital proficiency with a creative edge and understanding of AI technologies
Commitment to Oxfam's mission and values, including gender justice and anti-racism.
Broad knowledge of relevant thematic areas (human rights, rural livelihoods, gender and inequality)
Ability to demonstrate sensitivity to cultural differences and gender issues, as well as a commitment to equal opportunities
Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women's rights, and diversity for all aspects of development work
Commitment to Oxfam's safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible
Willingness to travel to program/project areas, including to disaster areas during emergency responses
In addition:
Be a team player;
Have good social and interpersonal skills;
Be able to work across boundaries and enable cooperation among different groups/actors;
Be able to work under pressure in response to changing needs
How to apply
Please upload an up-to-date CV and a cover letter, clearly explaining your suitability against the essential criteria in the job profile through the website:
[protected info]
Kindly note that only shortlisted candidates will be contacted- usually within 2 weeks of the closing date.
About us
Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Oxfam Confederation works through a vision of a just and sustainable world where people and the planet are at the centre of our economy, women and girls live free from violence and discrimination, the climate crisis is contained, and governance systems are inclusive and accountable.
The CLV Cluster brings together Oxfam's work in Cambodia, Laos and Vietnam to increase impact on the ground, strengthen influencing at country and regional levels, raise income and improve operational effectiveness. The Cluster links programmes, people, funding resources and knowledge across three Mekong countries in support of Oxfam's global and regional strategic priorities.
Our commitment to safeguarding
Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam International Secretariat also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, if a job applicant has been employed by another member of the scheme, we will request information from that organization about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.