Digital Project Manager/ Project Management Officer

Mô tả Công việc
JOB PURPOSE
The Digital Project Manager/ Project Management Officer will serve as a key execution partner to the CEO, bridging the gap between business operations and project delivery. This role requires a strong combination of Business Analysis, operational understanding, and end-to-end project management. You will be responsible for analyzing operational workflows across our hospitality, F&B, wellness, technology brands, and driving key digital initiatives from early-stage concept to full operational deployment.
Report to: CEO
KEY RESPONSIBILITIES
1. Business Analysis & Operational Planning
Deeply understand the Group's multi-brand operations, spanning domestic and overseas boutique hospitality, independent F&B concepts, wellness services or technology to identify operational gaps, bottlenecks, and workflow inefficiencies.
Conduct business process mapping and translate the CEO's vision and operational needs into clear project scopes and actionable execution plans.
Participate in the early phases of digital transformation by identifying suitable digital and AI tools, automation solutions, and operational software to improve overall productivity.
2. End-to-End Project Execution
Take complete ownership of strategic projects from initiation to final rollout.
Define project roadmaps, clear timelines, resource allocation, and key deliverables.
Actively manage cross-functional execution by coordinating between internal department heads and external partners or vendors to ensure projects are executed on time and to standard.
3. Stakeholder Alignment & Operational Rollout
Act as the functional bridge between non-technical operations teams and technical developers or vendors.
Oversee process implementation, change management, and team training to ensure smooth adoption of new systems and workflows across business units.
Monitor post-launch performance, evaluate operational impact, and continuously optimize internal processes.
4. Executive Support & Reporting
Work directly with the CEO to provide clear, structured status reports, risk assessments, and milestone updates.
Proactively resolve project blockers and realign priorities as business needs evolve.