Director of revenue managementInterContinental Hanoi Westlake
Nơi làm việc: Hà Nội
Ngành nghề: Quản trị kinh doanh, Hành chính - Văn phòng, Quản lý điều hành, Giao Dịch Khách Hàng, Bán hàng, Kinh doanh, Lễ Tân, Kinh doanh / Bán hàng / Chăm sóc khách hàng
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 04/06/2024
Hạn nộp: 31/07/2024
Mô tả công việc
Use the tools provided (i.e. IBP) and in compliance with the IHG standards, maintain, update and share information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
Understand the composition of hotel profitability, and use this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
Monitor competitor pricing for all revenue generating departments, understand the dynamic of the local market and the demand generators, and recommend appropriate actions to the Revenue Room Taskforce in relation to the hotel's pricing and market mix strategy.
Conduct weekly rate/sell strategy (yield) meetings with General Manager, DoSM, Reservations Manager, Front Office Manager, Catering Manager.
Facilitate the Revenue Room Meeting (which the GM chairs) and generate reports and analyse needed for these meetings, displaying key facts/trends etc., on the revenue room walls.
Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborate with the Director of Sales or Director of Catering on setting group and conference rates.
Manage use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Where a yield management system is not installed this includes responsibility for opening or closing Holidex Plus.
Train and support hotel teams on revenue system functionality and enhancements.
Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy. Responsible for ensuring compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
Guardian of IBP. Ensure compliance with all IBP rules and standard processes. Provide input to the annual budget process on all revenue aspects of the business. Provide medium-term revenue-based forecasts of required staffing levels to all departments.
Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments.
Provide technical support to Reservations and Front Office on up-selling and negotiating techniques.
Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators and etc.)
Work with Human Resources on manpower planning and management needs.
Work with Director of Finance in the preparation and management of the Department's budget.
Understand the composition of hotel profitability, and use this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
Monitor competitor pricing for all revenue generating departments, understand the dynamic of the local market and the demand generators, and recommend appropriate actions to the Revenue Room Taskforce in relation to the hotel's pricing and market mix strategy.
Conduct weekly rate/sell strategy (yield) meetings with General Manager, DoSM, Reservations Manager, Front Office Manager, Catering Manager.
Facilitate the Revenue Room Meeting (which the GM chairs) and generate reports and analyse needed for these meetings, displaying key facts/trends etc., on the revenue room walls.
Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings. Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, and collaborate with the Director of Sales or Director of Catering on setting group and conference rates.
Manage use of revenue systems on a daily basis. This includes the responsibility for any manipulation of the yield hurdle points and daily inventory balancing where appropriate. Where a yield management system is not installed this includes responsibility for opening or closing Holidex Plus.
Train and support hotel teams on revenue system functionality and enhancements.
Manage all channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy. Responsible for ensuring compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
Guardian of IBP. Ensure compliance with all IBP rules and standard processes. Provide input to the annual budget process on all revenue aspects of the business. Provide medium-term revenue-based forecasts of required staffing levels to all departments.
Conduct annual revenue management audits with the Regional Revenue Manager for all revenue generating departments.
Provide technical support to Reservations and Front Office on up-selling and negotiating techniques.
Champion all special projects relating to market research and operational optimization (resource planning, costing, Key Performance Indicators and etc.)
Work with Human Resources on manpower planning and management needs.
Work with Director of Finance in the preparation and management of the Department's budget.
Yêu cầu công việc
Required Skills -
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
Proficient in the use of Microsoft Office.
Problem solving, analytical, reasoning, motivating, organizational and training abilities.
Good writing skills
Qualifications -
Bachelor's degree in Hotel Administration or Business Administration. MBA is preferred.
Experience -
4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
Proficient in the use of Microsoft Office.
Problem solving, analytical, reasoning, motivating, organizational and training abilities.
Good writing skills
Qualifications -
Bachelor's degree in Hotel Administration or Business Administration. MBA is preferred.
Experience -
4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience. Previous Revenue Management or Pricing experience is preferred.
Quyền lợi được hưởng
- Uniform & Laundry
- Duty Meals
- Full Insurance policy per current labor law.
- Accident Insurance 24/7
- Entitled 16 Annual Leave/Year
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- 13th bonus salary (as hotel's policy)
- Hotel's Activity
- Other benefits per Vietnam labor law.
- Duty Meals
- Full Insurance policy per current labor law.
- Accident Insurance 24/7
- Entitled 16 Annual Leave/Year
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- 13th bonus salary (as hotel's policy)
- Hotel's Activity
- Other benefits per Vietnam labor law.
Nộp hồ sơ liên hệ
Ms. Thoa
InterContinental Hanoi Westlake
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InterContinental Hanoi Westlake việc làm
1A Nghi Tam, Tay Ho, Hanoi, Vietnam
Quy mô: Từ 101 - 500 nhân viên
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Vị trí Director of revenue management do công ty InterContinental Hanoi Westlake tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Director of Revenue Management hoặc công ty InterContinental Hanoi Westlake ở các link phía trên
Giới thiệu công ty
InterContinental Hanoi Westlake việc làm
1A Nghi Tam, Tay Ho, Hanoi, Vietnam
Quy mô: Từ 101 - 500 nhân viên