Mô tả công việc
• Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
• Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, offering answers and assistance with a smile
• Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
• Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
• Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
• Perform other related duties as necessary or assigned.
Yêu cầu
• *Notice: Native Korean is preferred
• Bachelor's degree in business, finance, or a related field
• Good interpersonal and communication skills in English, speaking Korean is advantage
• Good sense of numbers and computer skills
• Excellent communication, customer-service, and time-management skills
• Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
• Skills for upselling and recommending products
• High self-motivated and committed
Quyền lợi
Chăm sóc sức khoẻ
Social insurance & Health care insurance
Nghỉ phép có lương
Training and Development
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
communication, Korean Language, Customer Service, Banking, Teller Operations
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
1
QUỐC TỊCH
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