Mô tả công việc
- Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform.
- Update information on the system.
- Perform other duties as required by superiors.
* Income:
- Income up to: 22.000.000 - 23.200.000 VND/month.
- Base salary: 21.500.000 VND.
- Meal Allowance: 500.000đ VND.
- KPI Incentive: 900.000 - 1.200.000 VND.
- Night shift allowance: 30% base salary. 100% salary in 2-month probation time.
* Work Schedule:
- Rotated Shift, having any 02 days off
- Working hour: [protected info] (9 hours/shift including 1 hour break time)
Yêu cầu
- Proficiency in Japanese (listening, speaking, reading, writing). The JLPT N1 or N2 if have time live/study in Japan.
- Graduated High School or higher education.
- Having experiences in customer services is an advantage.
- Loud & clear voice.
Quyền lợi
Join the insurance regimes according to the provisions of the Labor Law.
Annual Health Checkup.
Experiencing a clear promotion path.
14 days of leave/year.
Participate in training courses on skills and profession.
Working in a dynamic, professional environment with many opportunities for advancement.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Trung học phổ thông
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Tuổi
15 - 35
Ngành nghề
Dịch vụ khách hàng
,
Tiếng Nhật
Thông tin chung
- Thu nhập: 22 triệu - 23 triệu
Nơi làm việc