E-Commerce Marketing Intern - 3-6 Triệu

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Marketing Intern
• Responsible for e-commerce platforms such as TikTok, Shopee, Facebook, Google:
1. E-commerce Platforms
• Responsible for managing e-commerce platforms such as Shopee, Lazada, TikTok, and the company website. Upload products and respond to customer inquiries. (Training will be provided)
• Monitor, maintain, and report key e-commerce platform performance metrics (e.g. response rate, customer reviews, on-time and fast delivery), and proactively propose solutions when issues arise.
• Track sales performance and prepare reports as assigned (guidance provided)
• Work with the team to develop product listing strategies for seasonal campaigns such as Independence Day (4th of July), Children's Day, Mid-Autumn Festival, Halloween, Christmas, and New Year, in compliance with platform and website algorithms (guidance provided)
• Monitor and report key performance metrics across all platforms; proactively propose solutions when issues arise
• Ability to take high-quality product photos and create short, engaging video clips (guidance provided)
• Work with the team to check newly arrived products, organize shelves, and place items in their designated locations
• Participate in workshops and product displays for seasonal events at the showroom such as Halloween, Christmas, and Lunar New Year
• Closely follow mini-events, record video clips, and deliver content/results as required by customers (guidance provided)
• Perform other tasks as assigned by upper management
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2. Facebook, Zalo, Google, Website, Pinterest
• Research and analyze new algorithms of Facebook, Google, and other platforms under the guidance of the manager to create content aligned with platform algorithms
• Post daily on Facebook, Zalo, Google, etc., according to the assigned content plan (guidance provided)
• Develop plans to consistently achieve 5-star Google reviews (guidance provided)
• Research SEO content and plan SEO articles for the company website (guidance provided)
• Responsible for responding to messages on Facebook, Google, and Zalo, creating orders, and tracking them until delivery to customers (guidance provided)
• Closely follow mini-events
• Send vouchers periodically to customers to increase repeat purchases
• Work with the team to check newly arrived products, organize shelves, and place items in their designated locations
• Participate in workshops and product displays for seasonal events at the showroom such as Halloween, Christmas, and Lunar New Year
• Ability to take high-quality product photos and create short, engaging video clips (guidance provided)
• Monitor and report key performance metrics across all platforms; proactively propose solutions when issues arise
• Extract customer data from the system and proactively call customers to promote campaigns and distribute vouchers, driving sales and achieving KPIs.
• Perform other tasks as assigned by upper management