E-commerce Operation Specialist

COMPANY PROFILE
Digimall Vietnam
is a dynamic distribution and retail enterprise, specializing in delivering premium, authentic products - consumer electronics, including smartphones, watches, and smart home appliances, etc.
Since its integration into the market in 2019,
Digimall Vietnam
has been actively engaged in the E-commerce sectors and efficiently distributing products to major retail chains.
Our dedication and commitment have resulted in numerous triumphs, as we have secured exclusive agency rights and established genuine sales platforms for renowned brands.
JOB DESCRIPTION
Lead the setup and daily management of Ecommerce stores, platform activity participation and promotion design.
Responsible for merchandise on the product description and selling point map review.
Work closely with CS, warehouse team to handle after-sales issues and customer complaints.
Regular inventory management, sales data consolidation and demand forecast feedback.
Manage & Optimize Store P&L
Work with marketing and agency partners to drive performance through affiliate marketing, paid ads, KOL/KOC programs, and livestream activities.
Make reports as per assigned tasks.
Other matters of director arrangements.