E-Key Account Management Executive

Mô tả công việc
YOUR TASKS AND RESPONSIBILITIES
Excellent executions following aligned e- commerce strategy & KPIs
Leading On-site & Off-site marketplaces' operations, in partnership with e-distributor (30%)
Executing promo activities & e-Content best practices for relevant category & partner (30%)
Monitoring, reporting & optimizing performance metrics with best practices (20%)
Handling administrations & assistance to country division head (10%)
Drive Market Share in e-commerce channels and e-Sales contribution
Translate budget/FC into building blocks and monthly phasing in supports to Country Digital & E-Commerce Lead (CDEL) - Yearly/Quarterly
Achieve budget/Forecast Sell Out (Offtake) target & ranking on e- Platforms - Monthly
Drive collaboration with ecommerce partners (Marketplace & Enablers) from tactical activity to setting JBP calculation for premium visibility - Quarterly/Yearly
Propose relevant commercial strategy with ecommerce platforms & enabler to comply with commercial policies and to drive e-contribution:
Drive & review tactical (Pay Day, Flash Sale, Category sale) & thematic (Anniversary, Double Day) based on E-Commerce Strategy - Daily/Month/Weekly
Joint business planning with marketplaces and enabler to negotiate for annual growth plan & offers from partners - Annual
Propose e-commerce promotional/supporting activities in monthly basis based on given approved Gross-to-net ratio to CDEL, Controller & CDH - Monthly
Distribute approved promotional materials to account (enabler/retailer) and ensure the monthly rebate per given GTN - Monthly/Quarterly
Lead ecommerce enabler as ecommerce partner to have right direction, execution, and reporting
Develop eContent best practices (Product listing, Images, Search optimized, Rating & reviews) to deliver sustainable e-commerce growth
Report Sell Out, Offtake, Conversion rate, Transaction - Daily/Weekly/Monthly/Quarterly/Yearly
Ensure the consumer fulfillment is within best practice, coordinate with enabler to ensure they have system in place with last mile delivery. - Monthly/AdHoc
Alignment meeting with e-com platform & enabler - Weekly/Monthly e. Coordinate business review with e-com platform & enabler - Quarterly.
Excellent forecast & stock management to ensure have complete assortments.
Liaise with Supply Chain & Enabler partners on stock allocation based on SKUs per distributor branch - Monthly
Liaise with Distributor on Service Level & from Distributor to Enabler/eRetailer Monthly/Periodically based on fulfillment
Manage inventory level to be within agreement - Monthly
Liaise with Marketing team (Category team) to sponsor & delivery on promotional items to consumers & customers per approved promo schemes - Monthly
WHO YOU ARE
Bachelor's degree in any major, preferrable in Sales, Marketing & Communications.
Strong customer-centric perspective with at least a 2-year hands-on experience working in E-Commerce industry (Marketplaces: Shopee/Tiki/Lazada/Sendo...) or top FMCG or OTC companies with growing e-commerce businesses.
Commercially aware & capable of managing budgets accurately.
Excellent interpersonal and communications skills, fluent in English