Education Counselor

Report to: Manager, Student Services
Functional reportees: N/a
Responsibilities
1. Assistant to Counsellor - Perform daily administrative tasks to ensure the operation and coordination of the student services consulting activities:
• Prepare supporting documents (notarization, translation and scanning of documents)
• Prepare tourist visa documents
• Find information about courses and schools at the request of the consultant
• Make reports on visa results, promotions at the request of consultants
• Call and email to invite parents and students to attend the workshop
• Fill out the school registration form and visa
• Input data into the system
• Schedule medical checkups, fingerprints, air tickets for students and parents
• Create invoices for tuition, insurance, guardianship...
• Arrange airport transfers, housing and support for students
• Other tasks requested by the team leader
2. Customer service
• Answer customer questions and requests in a way that makes the customer feel comfortable
• Provide necessary, accurate and timely information to customers