Educational Counsellor - Ho Chi Minh Overseas Study Centre

Responsibilities
Have excellent knowledge in terms of product and functional knowledge
Give counselling to customers in person, on phone and by email
Do telesales
Complete school application and visa application
Liaise with overseas schools on student application and issues
Make sure the student folder filed with appropriate and enough documents
Handle customer issues
Conduct visa training and program orientation
Follow up student study pathway with schools
Conduct customer service after sales: build up supporter network and strengthen relationship with students
Be interpreter for department seminars & support school partners at fairs
Get to know and update overseas study market, competitors and other related education organizations frequently
Attend training workshops, exhibitions, fairs and relevant events
Support DM on assigned tasks
Benefits
Competitive salary package
Performance Bonus
14 days of annual leave
Healthcare insurance
Health Check
English Courses Discount (90% for employee, 75% for 1st relation of employee, 50% for 2nd & 3rd relation of employee)
ILA Party, Training, Engagement activities