Operations Executive

Are you ready to take ownership of international shipments and keep logistics moving?
Operations Executive - Ho Chi Minh City
Take ownership of shipments and help ensure smooth and reliable freight forwarding operations for LEMAN Vietnam.
At LEMAN, we believe great logistics depends on strong execution, collaboration, and attention to detail.
We are looking for an experienced and service-minded Operations Executive to join our Sea & Air team in Ho Chi Minh City.
This is a hands-on operational role for someone who enjoys coordinating shipments from start to finish and working closely with customers, carriers, vendors, and colleagues.
You will be responsible for managing shipments end-to-end and ensuring that daily operations are handled accurately, efficiently, and in line with our procedures and customer expectations.
Working closely with colleagues across Sales, Finance, Operations, and the wider LEMAN organisation, you will play an important role in delivering reliable service and ensuring smooth cargo handling.
Your impact
This is first and foremost a hands-on freight forwarding operations role.
Your success will be driven by your ability to take ownership of shipments, manage operational details, meet deadlines, and ensure accurate communication throughout the shipment process.
You will coordinate shipments from booking through execution and follow-up, including manifest filing, data entry, invoicing, SI/VGM submission, pre-alerts, and shipment tracking.
You will work closely with customers, carriers, vendors, and internal teams to resolve operational issues, maintain high data quality, and ensure shipments are handled according to internal procedures and customer requirements.
By keeping a close eye on operational performance, shipment profitability, and outstanding issues, you will help ensure reliable day-to-day execution across our freight forwarding activities.
What you will do
Manage shipments end-to-end, including booking, manifest filing, data entry, invoicing, SI/VGM submission, pre-alerts, and shipment tracking
Ensure daily operations are completed accurately and in accordance with internal work instructions and procedures
Maintain a high level of data quality and ensure information shared with customers is correct and timely
Coordinate closely with Sales, Finance, and other internal teams to ensure smooth cargo handling
Communicate with customers, carriers, vendors, and other relevant parties throughout the shipment process
Review the profitability of individual shipments and escalate potential losses or discrepancies when required
Monitor outstanding operational issues and escalate exceptional cases to the Hub Manager
Follow internal SOPs, KPIs, compliance requirements, and company policies
Ensure operational assignments and deadlines are completed on time
What we're looking for
You are structured, responsible, and comfortable managing multiple shipments and stakeholders at the same time.
You take ownership of your work, pay close attention to detail, and understand the importance of accurate execution and communication in international freight forwarding.
We would ideally like you to have:
2-3 years of experience within freight forwarding or logistics, with a solid understanding of end-to-end import and export shipment handling
Experience with manifest filing for both import and export shipments
Experience with CargoWise is preferred
Experience with US and EU trade lanes is an advantage
Strong communication and interpersonal skills
Good written and spoken English
A strong sense of responsibility, attention to detail, and a collaborative mindset
A Bachelor's degree in Logistics, Business Administration, or a related field is preferred
Most importantly, you take ownership of your shipments, work well with others, and are motivated by delivering reliable service to customers.
Why join LEMAN?
LEMAN is a solid Danish global freight forwarding company with deep roots in the logistics industry and more than a century of experience.
We combine the international capabilities of a global logistics provider with the agility, entrepreneurial mindset, and close customer relationships of a privately owned business.
As part of LEMAN Vietnam, you will join an international organisation with colleagues, customers, and business partners across the world.
You will have the opportunity to develop your operational skills, strengthen your freight forwarding expertise, and take responsibility for shipments across international markets.
You will work closely with experienced colleagues across Operations, Sales, and Finance and become part of an international network focused on delivering reliable logistics solutions and strong customer service.
What we offer
Competitive salary and phone allowance
Social, health, and unemployment insurance in accordance with local regulations
Annual healthcare benefits
Professional training and development opportunities
Team and company activities
An international working environment with opportunities to grow professionally
Location
LEMAN Vietnam
14th Floor, L'Mak Long Tower
101-103 Nguyen Cuu Van Street
Gia Dinh Ward
Ho Chi Minh City, Vietnam
If you enjoy taking ownership of shipments, coordinating with customers and partners, and being part of an international logistics environment, we would like to hear from you.
Apply today and become part of LEMAN Vietnam.
About us
LEMAN is a global company with deep roots and a modern, people-centric approach. We believe in empowering our colleagues and creating an environment where everyone feels valued, heard, and inspired to perform at their best.
Every day, we provide customised logistics and transport solutions that make a difference for companies and people around the world. We're large enough to deliver top-quality global supply chain solutions yet small enough to offer a truly personal experience - for both our customers and each other.