ERP System Analyst

Mô tả Công việc
NetSuite Administration
Manage roles, permissions, security settings, and user access
Maintain accounting periods, subsidiary setup, tax rules, and master data
Monitor system health, performance, and scheduled jobs
Own release preparation, testing, and rollout activities
Implementation & configuration
Support initial and ongoing configuration of modules (Finance, Inventory, WMS integrations)
Set up legal entity data, chart of accounts, products, pricing, and other foundational elements
Configure dashboards, saved searches, workflows, and custom reports
Work with Product/Tech on enhancements, new modules, and integrations
Troubleshoot data flow issues and ensure accuracy across systems
Support internal audits by providing reliable system data
User support & training
Provide day-to-day support for Finance, Ops, and cross-functional users
Troubleshoot issues and respond to service requests in a timely manner
Create simple guides and train new users on workflows and reports
Track recurring issues and propose fixes or process improvements
Documentation & governance
Maintain system configuration documentation and change logs
Work with Product/Tech on release notes, training materials, and UAT plans
Ensure internal controls and compliance standards are met (access control, data handling)