Event Manager (Operation)

Responsible for planning, managing, and executing event projects from the initial concept phase to on-site execution and post-event reporting. Ensure service quality, budget efficiency, project timelines, and client satisfaction.
Key Responsibilities
Team Size Management: Lead a team of 6 - 8 young, dynamic, and passionate members.
1. Event Project Management
- Receive briefs from the Account team.
- Develop implementation plans, project timelines, and budgets.
- Coordinate with relevant departments to ensure work progress and quality.
- Oversee the entire operational process before, during, and after the event.
2. Client Management
- Participate in pitching, proposal development, and concept presentations.
- Consult on event organization solutions aligned with client objectives.
- Maintain relationships and ensure client satisfaction levels.
- Handle ad-hoc requests and emergency situations during project implementation.
3. Budget & Vendor Management
- Prepare cost estimations and control project budgets.
- Negotiate and work with partners and suppliers.
- Manage contracts, acceptance testing, and payments.
- Optimize costs while ensuring program quality.
4. Project Staff Coordination & Management
- Assign tasks to the Operations team, freelancers, PG/PB, and related units.
- Guide, train, and supervise the project execution team.
- Evaluate the performance of project personnel.
5. Reporting & Improvement
- Prepare comprehensive project summary reports.
- Evaluate program effectiveness based on agreed KPIs.
- Propose solutions to improve processes and enhance service quality.