Executive Secretary

• Assist the General Manager in the day-to-day operation of the hotel as required.
• Duties also include handling the calendar and administration assistance for the Hotel Manager
• Schedule and arrange all appointments for the GM.
• Prioritize all telephone calls and in-person external and internal visitors.
• Handle all incoming web-site comments/inquiries.
• Arrange all VIP reservation requests and associated amenities.
• Compose correspondence for the GM, such as welcome letters, guest follow-up letters, etc.
• Assist the GM in his/her public service role by keeping files up-to-date for the various committees and boards he/she participates on.
• Schedule all department and division heads for regular meetings with the GM.
• Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. Hotel Vision, annual budget, etc.).
• Keeps the filing system up-to-date including all retail files.
• Maintain trace file and bring forward daily items to act on appropriate tasks.
• Draft Performance Reviews for Executive Committee.
• Handle all office administration duties such as mail, phones, photocopying, and office supplies.
• Schedule Executive Committee meetings, take and distribute minutes, and arrange/attend sub-committee meetings as required.
• Prepare payroll on a daily basis for administration staff.
• Make travel arrangements as required.
• Assist with and support staff events as appropriate, such as leadership meetings, executive retreat, staff receptions, etc.
• Assume the duties of the Administrative Assistant of the Director of Operations in his/her absence