Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients.
Key Responsibilities:
• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Conduct business analysis to understand market situation and clients' requirements to support development of business plans.
• Prepare documents on business integration, including processes and system setups.
• Prepare report and track the accuracy of clients' profit and loss.
• Identify opportunities to expand services provided to clients, introduce additional VAS services to clients, and share leads with
Business Development.
• Coordinate with internal DKSH departments to ensure all operational issues/service complaints are resolved effectively and timely.
• Prepare relevant documents for business communications and business review meetings.
• Coordinate and communicate all planned activities to all operational departments and Business Units.