Export Staff

1. Team Activities
• Monitor daily activities of export shipments from rate procurement, reserve booking, release booking, issuing bill of loading, submitting SI to carrier and coloader on time, send pre-alert, issue invoices, input cost, update Tracking system and finish files correctly to customers, domestics suppliers and oversea office via email, phone, and other tools on smartphone.
• Solve problems and ensure smooth handling and good service delivered to the clients.
• Negotiate rates with service providers e.g. overseas offices, carriers, trucking company, brokerage agency, etc.,
• Respond to rate requests received from clients and overseas offices/ agent.
• Making daily, weekly report as be required from client, manager, and all relevant party.
• Increase market share within existing customer base.
• Assist in development of new business
2. Data Quality Control
• Ensure the timeliness and the accuracy of Billing, File Closing, docs/info uploading to company systems.
• Manage the filing as company guidelines.
• Ensure high data quality of all kind of records / reports related to the team activities in compliance with company guidelines e.g. statistics, internal/ external reports, quotations, etc.
3. Initiative, Development and Improvement
• Provide ideas, suggestion to the management to continuously enhance the work efficiency.
• Collaborate with other departments for the cross-functional project when needed.
4. Other tasks as assigned by Manager.