Mô tả công việc
* Position Summary:
- The F&B Outlet Manager at the Cosmo Club is responsible for overseeing all aspects of the bar operations and coordinating food service with the hotel. This role includes managing the bar staff, ensuring exceptional beverage service standards, liaising with the hotel's F&B department, and maintaining a guest-focused operation. The ideal candidate will have extensive experience in bar management, strong organizational skills, and the ability to create a seamless dining and drinking experience for guests.
* Key Responsibilities:
+ Oversee the club's bar operations, ensuring consistent delivery of high service standards and guest satisfaction.
+ Develop and manage the beverage menu, including selection, inventory, and pricing strategies to optimize revenue.
+ Coordinate with the hotel's F&B department to ensure timely and accurate delivery of food orders to club guests.
+ Lead, train, and motivate the bar and F&B service team, fostering a culture of excellence and teamwork.
+ Manage the financial aspects of the bar operations, including budgeting, cost control, and revenue management.
+ Ensure compliance with all health, safety, and hygiene regulations within the bar and F&B service areas.
+ Collaborate closely with the marketing team to promote the club's F&B offerings and drive special promotions.
+ Address and manage guest feedback related to bar and food service, making necessary operational adjustments to enhance the guest experience.
+ Monitor and maintain high standards of cleanliness and presentation in all F&B service areas.
+ Stay informed of industry trends to continuously improve service offerings and guest satisfaction.
+ Prepare and present regular reports on F&B operations, including financial performance and guest satisfaction metrics.
Yêu cầu
* Requirement:
+ Bachelor's degree in Hospitality Management, Business Administration, or related field.
+ Minimum of 3 years of experience in bar management or F&B service management, with a strong emphasis on service coordination.
+ Proven ability to develop and manage beverage menus and oversee bar operations.
+ Experience coordinating with external or partner F&B services, preferably in a hotel setting.
+ Strong leadership skills, with experience in training and motivating staff.
+ Knowledge of budget management, inventory control, and financial reporting.
+ Excellent communication skills, with proficiency in English; additional languages are a plus.
+ Flexibility to work various shifts, including evenings, weekends, and holidays.
Quyền lợi
Yearly company trip and annual team-building activities
Bonuses/gifts on public holidays, Tips and overtime allowance
Duty meals or meal allowance
Full participation in Social Insurance & Medical Insurance
Computer, duty phone
Periodic health check-ups, 24/7 accident insurance and health insurance
Professional uniforms, including laundry services
6-7 days off per month and other paid leave in accordance with the Labor Code
Competitive salary and comprehensive benefits, 13th-month salary and performance-based bonuses
Advanced professional training courses and enhanced foreign language classes
Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Quản lý / Trưởng phòng
Học vấn
Cử nhân
Kinh nghiệm
2 - 5 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Nhà hàng / Dịch vụ ăn uống
Thông tin chung
Nơi làm việc