Factory Automation Solution Sales Engineering

JOB PURPOSE
This position is responsible for driving revenue growth by actively identifying,
pursuing, and closing sales opportunities within a defined market or territory. This
role involves:
1. Building strong relationships with prospective and existing clients,
understanding their needs.
2. Consulting, designing, configuring, implementing, and supporting industrial
automation solutions for customers across various industries, including
Manufacturing, Oil & Gas, Food & Beverage, Energy, Electronics, and
Infrastructure.
The position will work collaboratively with internal teams to deliver exceptional
service and achieve sales targets in alignment with the company's strategic objectives
1. Sales Generation and Pipeline Management:
• Proactively identify and qualify new sales leads through various methods,
including cold outreach, networking, referrals, and market research.
• Develop and maintain a robust sales pipeline, accurately forecasting sales
opportunities and managing the sales cycle from initial contact to closure.
• Conduct thorough needs assessments of prospective clients to understand their
business objectives and challenges.
• Prepare and deliver compelling sales presentations, proposals that effectively
communicate the value proposition of the company's products/services.
• Negotiate terms of sales agreements to achieve mutually beneficial outcomes.
• Maintain accurate and up-to-date records of all sales activities, customer
interactions, and pipeline status in the CRM system.
2. System Design and Development:
• Develop and design automation solutions using PLC, SCADA, Robot, and
Servo technologies to meet client requirements.
• Create detailed technical specifications, diagrams, and documentation for
designed systems.
3. Client Relationship Management:
• Build and maintain strong, long-lasting relationships with key clients, acting as
a trusted advisor and point of contact.
• Understand client business needs and identify opportunities to provide
additional value and solutions.
• Ensure high levels of customer satisfaction through proactive communication,
responsiveness, and effective problem-solving.
• Stay informed about industry trends, market activities, and competitor
offerings to maintain a competitive edge and provide relevant insights to
clients.
4. Internal Collaboration and Communication:
• Collaborate effectively with FA Marketing, FA Planning, and customer
support teams to ensure a cohesive and seamless customer experience.
• Work closely with team members to share best practices, insights, and
contribute to a positive and supportive team environment.
• Provide timely and comprehensive feedback to internal teams regarding
customer needs, market trends, and competitive intelligence.
5. Reporting and Compliance:
• Ensure all report data is accurate, verifiable, and entered meticulously into the
CRM system in real-time. Any discrepancies or omissions will require
immediate clarification.
6. Professional Development:
• Continuously develop sales skills, product knowledge, and industry expertise
through ongoing training and self-learning.
• Stay updated on new sales techniques and technologies to enhance
effectiveness.