Fintech Innovation Product Manager

Job Title: Fintech Innovation Product Manager
Location: Hanoi, Vietnam
Company: Vietpay - Vietnam's First Digital Bank for Small and Micro
Businesses
About Us:
Vietpay is Vietnam's leading digital bank dedicated to empowering small and
micro businesses. We leverage advanced fintech solutions to meet the unique
needs of Vietnamese entrepreneurs, delivering cutting-edge digital banking
products and services. We are seeking a Fintech Innovation Product Manager to
drive product innovation and enhance our offerings, ensuring they are aligned
with customer needs and market trends.
Position Overview:
The Fintech Innovation Product Manager will lead the development, management,
and continuous improvement of Vietpay's fintech and digital banking products
tailored for small businesses. This role involves direct interaction with
customers to gather feedback, introducing innovative solutions, and closely
collaborating with the technology team to provide product specifications and
requirements. Additionally, the Product Manager will track market trends,
conduct competitive analysis, and define pricing strategies to keep Vietpay's
offerings competitive.
1. Product Development & Innovation
o Drive the product lifecycle from concept to launch, ensuring all
products are aligned with Vietpay's mission and meet the needs of Vietnamese
small businesses.
o Identify opportunities for product innovation and enhancement
based on customer feedback, market trends, and technological advancements.
o Define and prioritize product features and improvements,
balancing customer needs, business goals, and technical feasibility.
2. Customer Engagement & Requirements Gathering
o Engage directly with customers to understand their unique
challenges, gather insights, and test product ideas.
o Conduct interviews, surveys, and focus groups to ensure the
voice of the customer is integrated into product development.
o Act as the bridge between customers and the technology team,
translating customer requests and insights into clear product specifications.
3. Collaboration with Technology Team
o Work closely with the technology team to communicate product
requirements, specifications, and desired outcomes.
o Oversee the development process, ensuring that technical teams
have the information and support needed to deliver high-quality products.
o Participate in regular development meetings to track progress,
address roadblocks, and make adjustments as needed.
4. Competitive Analysis & Market Research
o Conduct thorough market research to understand current trends,
competitive offerings, and new technologies in the fintech and digital banking
sectors.
o Perform ongoing competitive analysis to identify product gaps
and opportunities for differentiation in the Vietnamese market.
o Develop pricing strategies based on competitive analysis,
customer value, and profitability goals.
5. Performance Tracking & Optimization
o Establish and monitor key performance metrics for product
adoption, customer satisfaction, and overall impact on business growth.
o Gather and analyze data to evaluate product performance,
identifying areas for improvement and driving continuous innovation.
o Provide regular reports and updates to senior management on
product performance and market positioning.
Why Join Vietpay?
At Vietpay, you will play a central role in bringing transformative banking
solutions to the Vietnamese small business community. As part of our innovative
team, you'll have the chance to shape our product offerings, influence market
positioning, and make a real difference in the lives of entrepreneurs across
Vietnam. We offer a collaborative environment, ample opportunities for
professional growth, and a culture that values creativity and customer focus.