Floor Operation Assistant/Senior Assistant

The Floor Operation team is responsible for ensuring smooth daily operations, supporting brand partners, coordinating marketing activities, and monitoring sales performance to enhance the overall customer experience and achieve business objectives.
Key Responsibilities
1. Floor Operation (50%)
• Monitor daily floor operations, including hygiene, facility conditions, and operational issues.
• Ensure product quality, pricing accuracy, merchandise displays, and promotional tags are properly maintained.
• Monitor product availability and coordinate with brands to maintain an appropriate product assortment.
• Guide and support brand staff in complying with LOTTE Department Store's operational standards and regulations.
2. Marketing & Event Coordination (30%)
• Coordinate with brand partners to implement marketing campaigns and promotional activities.
• Support planning and execution of in-store events to increase customer traffic and sales.
• Coordinate with brands regarding promotional spaces, sales campaigns, and new product launches.
• Monitor market trends, competitor activities, and customer insights to support business development.
3. Sales Analysis & Administrative Support (20%)
• Coordinate with the Finance Department regarding payment-related matters with brands.
• Prepare and analyze daily, weekly, and monthly sales reports.
• Support sales forecasting and performance analysis.
• Maintain operational documents and provide administrative support as assigned.