Mô tả công việc
Job Summary:
The F&B Executive is responsible for supervising daily service operations in the restaurant, ensuring consistent delivery of high-quality food and beverage experiences. This role upholds all brand standards and complies with local regulations related to health, safety, and hygiene.
Key Responsibilities:
Conduct shift briefings to communicate daily activities, priorities, and operational requirements.
Handle guest feedback and complaints promptly and record them for follow-up action.
Oversee cash handling, payment procedures, and daily banking reports.
Ensure all cash security procedures are strictly followed.
Monitor and maintain the condition of restaurant service equipment and guest facilities.
Support stock control, inventory management, and loss prevention measures.
Assist in menu and wine list development to enhance the guest dining experience.
Supervise outlet service standards and ensure smooth operation during functions and events.
Collaborate with the
Restaurant Manager on manpower planning, training, and departmental budgeting.
Accountability:
Direct Reports: Guest Service Associates / F&B Attendants
Key Metrics: Timely and accurate completion of daily operational tasks, adherence to service standards, and guest satisfaction.
Yêu cầu
What We Need From YouQualifications:
Diploma or equivalent in Hotel Management, Food & Beverage, or a related discipline.
Minimum 1-2 years of relevant experience in restaurant operations
Quyền lợi
Competitive salary and benefits package. Further details will be discussed during the interview.
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
Thông tin khác
Số lượng
10
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Du thuyền
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
10/11/2025 17:00
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Quận 1 - TP HCM
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/12/2025
