Food & Beverage Reservation Agent
Sheraton Phu Quoc Long Beach Resort
Địa điểm làm việc: Kiên Giang
Hết hạn: 27/02/2023
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Answer all reservations telephone calls and e-mails in a friendly manner, using clear English communication.
Assist other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions.
Be able to give correct information to fellow Team Members and/or to guests regarding the hotel and/or Hilton International. Knowledge of current activities in the Hotel and in the area round about.
Follow up on late cancellations and no show bookings.
Correct management of reservation documents.
Observance of the established standards of service. Adherence to company credit policies.
Ensure Quality Checks on existing reservations. Set up/maintain an efficient filing system.
Develop effective selling methods. Development and updating of customer contacts.
Assist other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions.
Be able to give correct information to fellow Team Members and/or to guests regarding the hotel and/or Hilton International. Knowledge of current activities in the Hotel and in the area round about.
Follow up on late cancellations and no show bookings.
Correct management of reservation documents.
Observance of the established standards of service. Adherence to company credit policies.
Ensure Quality Checks on existing reservations. Set up/maintain an efficient filing system.
Develop effective selling methods. Development and updating of customer contacts.
Yêu cầu
Speaks great English, clear communication skills, positive attitude, talkative, willing to learn.
1 - 2 years of prior guest service experience in a 5* Luxury hotel are preferred. Prior hospitality experience preferred in the F&B department or Front Office department,
1 - 2 years of prior guest service experience in a 5* Luxury hotel are preferred. Prior hospitality experience preferred in the F&B department or Front Office department,
Quyền lợi
• Accommodation provided.
• Duty Meal.
• Offered uniform and laundry service for uniform.
• Service Charge.
• Joined in the associate activities.
• Joined in the Hotel's training and development programs.
• Offered relocation, home leave allowance.
• Offered 12 vacation days/year.
• Comply with government Public Holidays.
• Duty Meal.
• Offered uniform and laundry service for uniform.
• Service Charge.
• Joined in the associate activities.
• Joined in the Hotel's training and development programs.
• Offered relocation, home leave allowance.
• Offered 12 vacation days/year.
• Comply with government Public Holidays.
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Hành chính, nhân sự
Vị trí
Nhân viên
Cập nhật
[protected info]:51
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Hành chính, nhân sự
Vị trí
Nhân viên
Cập nhật
[protected info]:51
Thông tin chung
- Ngày hết hạn: 27/02/2023
- Thu nhập: Thỏa thuận
Việc làm tương tự
La Festa Phu Quoc Curio Collection by Hilton
Thương lượng
20/11/2024
Kiên Giang
La Festa Phu Quoc Curio Collection by Hilton
Cạnh tranh
08/12/2024
Kiên Giang
TOM HILL RESORT PHÚ QUỐC & SPA PHU QUOC
Thương lượng
07/12/2024
Kiên Giang
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.