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Mô tả công việc
Responsibilities
The Brilliant Career You Love
Are you passionate about software testing and be eager to sharpen your expertise every day?
Do you want to be a part of the Great Team who creates awesome billion-dollar Software Products for U.S clients?
Do you love to work in a top-notch IT Company in Vietnam with Good Investment into People Development?
If yes, we strongly believe that you will enjoy each single working day at KMS Technology where you certainly contribute to the company's growth and sharpen your experience and expertise every day. In addition, you will also get chances to:
Have the chance to work with talented
developers, following high standard software development practices and CI/CD processes
Be trained and worked on complex systems using cutting-edge technology-based frameworks
Your key responsibilities:
Provide an initial point of contact to our customers via ticketing systems
Triage and work on incoming issues to bring them to quick resolution per defined standard services
Work with all Tiers of support to triage issues, file and update bug reports and come up with solutions.
Responsibility/focus and be on-time in working.
Compliance with security policy
Work on-shift after working hours and weekends as scheduled (if needed)
Deploy, configure, troubleshoot and work with team on system deployment and system monitoring following predefined workflows.
Perform configuration management, automating and containerizing existing processes, applications and services.
Actively contribute ideas and efforts to product success.
Provide other duties as needed like technical support for end users and in-house development team
Yêu cầu
Qualifications
Skills/ knowledge you need to be successful:
Final year student/ new graduate/ less than 1 year of experience
Ready to work full-time officially
Knowledge of networking relating - TCP/IP & managing linux servers in system administration
Ability to learn and adapt both cloud-based and hardware server management, including virtualization & containerization.
Ability to learn and independently manage and resolve multiple customer issues whilst understanding when to engage other resources for help
English communication: Upper-intermediate
Good knowledge in Linux OS and Cloud Computing.
Good knowledge in computer networking and application protocols (HTTP/S, SMTP, etc.)
Own automation mindset with appropriate tools like shell scripting (Linux Bash or PowerShell), IFTTT, Rundesk, etc.
Good problem-solving skill
Pro-activeness (self-starter), good communication and fast learning
Strong motivation to drive impact by making product improvements.
Comfort with collaboration, open communication, and reaching across functional borders.
Education/ training preferred
Bachelor in Computer Science/ Software Engineering/ Telecom & Networking or IT related major
Quyền lợi
Benefits and Perks
Perks You'll Enjoy
Working in one of the Best Places to Work in Vietnam
Building large-scale & global software products
Working & growing with Passionate & Talented Team
Diverse career opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
Attractive Salary and Benefits
Performance appraisals every year
Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
Flexible working time
Various training on hot-trend technologies, best practices, and soft skills
Premium healthcare insurance for you and your loved ones
Company trip, big annual year-end party every year, team building, etc.
Fitness & sports activities: football, tennis, table-tennis, badminton, yoga,...
Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,...
Free in-house entertainment facilities (foosball, ping pong, gym...), coffee (latte, cappuccino, espresso) and snack (instant noodles, cookies, candies...)
And much more...Send your Resume including Academic Transcript to join our company and let yourself explore other fantastic things!
Thông tin chung
- Ngày hết hạn: 21/12/2024
- Thu nhập: Thỏa thuận