Giám Đốc Học Vụ/ Academic Manager

I. BASIC FUNCTIONS & RESPONSIBILITIES
-The AM will normally be scheduled to work and teach for both Languagelink and Virgo (if needed).
II. PRINCIPLE DUTIES & RESPONSIBILITIES
1. Teacher Management and Delivery Quality
- Maintain and uplift academic quality through observation and performance review for teachers and TAs.
- Interview candidates for Teacher position. Give feedback and suggestions for recruiting new teachers to BOM.
- Maintain work ethic and professionalism of teachers and coordinate with HR to deal with disciplinary issues.
- Provide daily support to teachers and TAs in all academic areas; lesson planning, exploitation of resources, familiarization with curriculum, facilities, personnel and policies etc. programs.
- Receive Student and Parent feedback and address with Teachers and TAs. Communicate with BOM as appropriate for additional actions or quality control system updates.
- Handle all program related issues from Teachers and TAs while onsite.
- First responder on disciplinary issues. Escalate for resolution where necessary.
- Work with HR on hiring and rehiring of teachers and TAs
- Provide new teacher and TA inductions.
- Organize training workshops, sharing sessions and teachers' meetings.
- Conduct placement tests, maintain placement test materials and train teachers on placement testing.
- Be responsible for other tasks assigned.
2. Center Management
- Work closely with the Center Managers to ensure clear communication between academic and business needs.
- Field concerns/complaints from HR about all teacher related issues.
- Handle any student/class issues from teachers and escalate for program needs or issues of placement testing.
- Manage teachers in attempts at Teachers' Room cooperation and organization/ orderliness.
- Develop and maintain academic materials for center's use
- Delegate tasks to the Teacher as outlined by the Teacher Job Description.
- Be responsible for supporting business activities (Sales, Marketing, Customer Service, etc.) at the center level.
- Be responsible for other tasks as assigned by the line manager.
3. School Base
- AM will be initially designated to two centers, and the locations may be transitioned to other centres per Company's needs as a whole.
4.Teaching Duties
- AM will teach their own classes
- The AM will provide cover in case of emergency and if fits with his/her schedule. Accepting cover is at the discretion of the AM.
5. Development Duties
- AM is responsible for center specific development (holiday lessons, specific supplements, etc.)
- AM will also contribute to broad curriculum development or contribution to large-scale academic development projects.