Group Training & Development ManagerThien Minh Hospitality Management Co., Ltd.
Nơi làm việc: Hà Nội, Hồ Chí Minh
Ngành nghề: IT phần mềm, Quản lý điều hành, Lương cao, Nhân sự, Giáo dục / Đào tạo
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 24/05/2024
Hạn nộp: 16/06/2024
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Mô tả công việc
ABOUT US
TMG Hospitality (TMGH) is a member of Thien Minh Group, managing and operating hotels, resorts, restaurants and cruises in Vietnam and Laos.
At present, TMGH directly owns the following brands: Victoria Hotels & Resorts, TUI BLUE Nam Hoi An, ÊMM Hotels, Mai Chau Lodge, Flower Garden Hotel, Emeraude Cruises, Victoria Cruises, Victoria Mekong Cruises and Spice Viet Restaurants.
For more than two decades, TMGH has consistently pursued the mission of providing the best possible travel and resort experiences to every customer in order to become one of Asia's leading tourism and hospitality companies
Learning and Development (L&D) Strategies
• Lead the development of the overall learning and development strategy for TMGH in alignment with the group's business objectives and talent management goals.
• Collaborate with Group HR Directors, Brand's Leaders, and other stakeholders to formulate and align L&D strategies across the different entities within the group.
• Translate the L&D strategies into actionable implementation plans, including timelines, budgets, and resource requirements.
• Continuously monitor and evaluate the effectiveness of the L&D strategies and make neces-sary adjustments to ensure they remain relevant and contribute to the group's development.
Training Needs Analysis and Training Program Management
• Conduct regular Training Needs Analysis (TNA) across all hotels within the group to identi-fy and prioritize training needs for new hires, high-potential employees, and management-level personnel.
• Collaborate with on-site HR to plan and execute the yearly in-house training activities based on the TNA results.
• Design and develop core training programs focused on Orientation, Guest Satisfaction, Communication Skills, Supervisory Skills, Cultural Sensitivity and Diversity, Upselling Skills, Time management and Prioritization and Internal Customer Service.
• Develop and facilitate soft skills training programs for high-potential employees and man-agement-level personnel where external training services are not applicable.
• Support other entities within the TMG group by facilitating core skill courses as required.
Train-the-Trainer Program
• Develop and implement a comprehensive Train-the-Trainer program to equip potential Su-pervisors and HODs with effective training delivery techniques and adult learning princi-ples.
• Provide ongoing support and coaching to internal trainers on training content, facilitation skills, and best practices.
E-Learning Platform and Training Resources
• Spearhead the development and management of an e-learning platform to support self-paced and on-demand training for employees.
• Curate relevant training videos, interactive modules, and other digital resources to supple-ment classroom-based training and promote continuous learning.
• Collaborate with Brand's Leaders and hotel teams to create engaging and interactive e-learning content aligned with the group's training objectives.
• Coordinating with IT development team to build the e-learning platform, which is user-friendly, accessible, and regularly updated with new content.
TMG Hospitality (TMGH) is a member of Thien Minh Group, managing and operating hotels, resorts, restaurants and cruises in Vietnam and Laos.
At present, TMGH directly owns the following brands: Victoria Hotels & Resorts, TUI BLUE Nam Hoi An, ÊMM Hotels, Mai Chau Lodge, Flower Garden Hotel, Emeraude Cruises, Victoria Cruises, Victoria Mekong Cruises and Spice Viet Restaurants.
For more than two decades, TMGH has consistently pursued the mission of providing the best possible travel and resort experiences to every customer in order to become one of Asia's leading tourism and hospitality companies
Learning and Development (L&D) Strategies
• Lead the development of the overall learning and development strategy for TMGH in alignment with the group's business objectives and talent management goals.
• Collaborate with Group HR Directors, Brand's Leaders, and other stakeholders to formulate and align L&D strategies across the different entities within the group.
• Translate the L&D strategies into actionable implementation plans, including timelines, budgets, and resource requirements.
• Continuously monitor and evaluate the effectiveness of the L&D strategies and make neces-sary adjustments to ensure they remain relevant and contribute to the group's development.
Training Needs Analysis and Training Program Management
• Conduct regular Training Needs Analysis (TNA) across all hotels within the group to identi-fy and prioritize training needs for new hires, high-potential employees, and management-level personnel.
• Collaborate with on-site HR to plan and execute the yearly in-house training activities based on the TNA results.
• Design and develop core training programs focused on Orientation, Guest Satisfaction, Communication Skills, Supervisory Skills, Cultural Sensitivity and Diversity, Upselling Skills, Time management and Prioritization and Internal Customer Service.
• Develop and facilitate soft skills training programs for high-potential employees and man-agement-level personnel where external training services are not applicable.
• Support other entities within the TMG group by facilitating core skill courses as required.
Train-the-Trainer Program
• Develop and implement a comprehensive Train-the-Trainer program to equip potential Su-pervisors and HODs with effective training delivery techniques and adult learning princi-ples.
• Provide ongoing support and coaching to internal trainers on training content, facilitation skills, and best practices.
E-Learning Platform and Training Resources
• Spearhead the development and management of an e-learning platform to support self-paced and on-demand training for employees.
• Curate relevant training videos, interactive modules, and other digital resources to supple-ment classroom-based training and promote continuous learning.
• Collaborate with Brand's Leaders and hotel teams to create engaging and interactive e-learning content aligned with the group's training objectives.
• Coordinating with IT development team to build the e-learning platform, which is user-friendly, accessible, and regularly updated with new content.
Yêu cầu công việc
REQUIREMENT
• Experience working in the hospitality industry.
• Excellent interpersonal, verbal, and written communication skills in both Vietnamese and English
• Can create/adapt customized training programs.
• Ability to collaborate with various stakeholders, including Group HR Director, Brand Leaders, and on-site HR teams to integrate training efforts across the organization.
• Can work independently, meet deadlines with minimal supervision.
• Self-motivated, strong presentation skill, comfortable speaking to diverse groups.
• Ability to work in a fast-paced environment and travel frequently.
• Proficient in virtual classroom delivery.
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
WORKING CONDITIONS
• Working hours: 08:30am - 05:30pm, from Monday to Friday. However, the job may require to work during weekends or flexible working hours.
• Travelling within the country/region if required.
WHAT WE OFFER
• A competitive salary package with rewards and annual bonus
• Health Care and Personal Accident Insurance 24/24
• 16 days annual leave, 10 days sick leave
• Social club with monthly in/out of office activities
• Annual staff party and companywide team building days.
• Annual company trip
• Experience working in the hospitality industry.
• Excellent interpersonal, verbal, and written communication skills in both Vietnamese and English
• Can create/adapt customized training programs.
• Ability to collaborate with various stakeholders, including Group HR Director, Brand Leaders, and on-site HR teams to integrate training efforts across the organization.
• Can work independently, meet deadlines with minimal supervision.
• Self-motivated, strong presentation skill, comfortable speaking to diverse groups.
• Ability to work in a fast-paced environment and travel frequently.
• Proficient in virtual classroom delivery.
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
WORKING CONDITIONS
• Working hours: 08:30am - 05:30pm, from Monday to Friday. However, the job may require to work during weekends or flexible working hours.
• Travelling within the country/region if required.
WHAT WE OFFER
• A competitive salary package with rewards and annual bonus
• Health Care and Personal Accident Insurance 24/24
• 16 days annual leave, 10 days sick leave
• Social club with monthly in/out of office activities
• Annual staff party and companywide team building days.
• Annual company trip
Quyền lợi được hưởng
Thưởng
Lương thưởng cạnh tranh bao gồm lương, phụ cấp, thưởng và nghỉ phép có lương...
Chăm sóc sức khoẻ
Bảo hiểm y tế cá nhân
Khác
Giờ làm việc linh hoạt và địa điểm làm việc phù hợp với từng cá nhân
Lương thưởng cạnh tranh bao gồm lương, phụ cấp, thưởng và nghỉ phép có lương...
Chăm sóc sức khoẻ
Bảo hiểm y tế cá nhân
Khác
Giờ làm việc linh hoạt và địa điểm làm việc phù hợp với từng cá nhân
Thông tin khác
NGÀY ĐĂNG
16/05/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Nhân Sự/Tuyển Dụng > Đào Tạo Và Phát Triển
KỸ NĂNG
Tourism, International Sales & Marketing, Customer Care, Client Relationship, Training
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
16/05/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Nhân Sự/Tuyển Dụng > Đào Tạo Và Phát Triển
KỸ NĂNG
Tourism, International Sales & Marketing, Customer Care, Client Relationship, Training
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
Xem thêm
Nộp hồ sơ liên hệ
Thien Minh Hospitality Management Co., Ltd.
Giới thiệu công ty
Thien Minh Hospitality Management Co., Ltd. việc làm
L10, 157 Pasteur Street, District 3, Ho Chi Minh City, Vietnam.
Quy mô: Từ 26 - 100 nhân viên
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Vị trí Group Training & Development Manager do công ty Thien Minh Hospitality Management Co., Ltd. tuyển dụng tại Hà Nội, Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Group Training & Development Manager hoặc công ty Thien Minh Hospitality Management Co., Ltd. ở các link phía trên
Giới thiệu công ty
Thien Minh Hospitality Management Co., Ltd. việc làm
L10, 157 Pasteur Street, District 3, Ho Chi Minh City, Vietnam.
Quy mô: Từ 26 - 100 nhân viên