Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
Market & Competitive Analysis:
Research and analyze BPO industry trends, market dynamics, competitors, and customer need to identify growth opportunities.
Monitor emerging markets, verticals, and geographies for business expansion.
Data & Business Insights:
Collect, structure, and interpret data related to sales performance, lead generation, customer retention, and operational efficiency.
Develop dashboards and reports to track KPIs related to growth and
business development.
Revenue & Client Growth Strategy:
Support pricing models, business cases, and ROI analysis for new service lines or client proposals.
Analyze client accounts to identify upselling, cross-selling, and retention opportunities.
Performance Optimization:
Collaborate with sales and marketing teams to optimize lead generation campaigns and conversion funnels.
Provide insights on channel effectiveness and customer acquisition costs (CAC).
Forecasting & Planning:
Assist in financial forecasting and demand planning to support scalability.
Create data-backed recommendations for senior leadership on expansion strategies.
Yêu cầu
Bachelor's degree in Business, Economics, Statistics, Data Analytics, or related field.
2-4 years of experience in business analysis, growth strategy, or related roles (preferably in BPO, outsourcing, or consulting industries).
Strong analytical and quantitative skills with proficiency in Excel, SQL, or BI tools (Tableau, Power BI, etc.).
Knowledge of CRM and marketing automation tools (e.g., Zoho, Salesforce, HubSpot) is an advantage.
Excellent communication and presentation skills-ability to turn complex data into clear business insights.
Strong problem-solving mindset with attention to detail.
Ability to work cross-functionally and thrive in a fast-paced, target-driven environment.
English communication (Intermediate level).
Quyền lợi
A competitive monthly salary based on your ability
13th month Tet bonus & bi-annual performance bonus
12 Annual leaves + 2 Sick leaves
Annual salary review
Attractive employee awards
Social insurance and healthcare insurance upon Vietnam Labor Code
PTI insurance package, and annual health check
An English-speaking environment
An open culture that spurs creativity, innovation, and inclusivity
A variety of training courses for your career development
Diverse activities to foster relationships, including company trips, year-end party, employees birthdays
An open-space office, a cafeteria, and a range of modern equipment
Other allowances from referrals and special occasions (weddings, seniority, and new-born baby)
Thông tin chung
- Ngày hết hạn: 10/10/2025
- Thu nhập: Thỏa thuận
