Guest Relation Supervisor

- The Guest Relations Supervisor is responsible for assisting the Guest Relations Manager in Guest Relations daily operation works while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, and maximizing room revenue and occupancy.
- Welcome and check-in all guests according to established procedures.
- Coordinate with concierge for arrival time to do the pickup VIP guest with Hotel transportation.
- Review and prepare all daily arrivals, allocating best available rooms according to VIP status, room rate charged, and guests requests.
- Double check the accuracy of all work performed by Guest Relations Officers and Club Service Agents during and at the end of work shifts.
- Balance all the daily posting transactions and ensure monies collected are banked in to the General Cashier's safe at the end of each shif
* Benefits
- Professional working enviroment with international brand / Làm việc trong môi trường chuyên nghiệp, thương hiệu quốc tế
- A highly competitive remuneration package / Lương thưởng cạnh tranh
- Other benefit arrcording to company policy and Law Labor/ Các quyền lợi khác theo chính sách của công ty và Luật Lao động.
- Free staff accommodation / Chỗ ở miễn phí
- Reimburse flight ticket (or bus ticket)/ Hoàn tiền vé máy bay (hoặc vé xe buýt)
- Activity: Birthday Party, Year End Party.../ Hoạt động: Tiệc sinh nhật, Tiệc tất niên ...