Guest Service Supervisor/ Giám Sát Lễ Tân
InterContinental Hanoi Westlake
Địa điểm làm việc: Kiên Giang
Hết hạn: 25/02/2025
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thương lượng
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Kinh nghiệm: 1 - 2 năm
Mô tả công việc
- Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for
colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Drive a great working environment for teams to thrive - linking up departments to create sense of one team
- Promote teamwork and quality service through daily communication and coordination with other departments
- Recommend or initiate any HR related actions where needed
- Works with GSM/AFOM and Human Resources on manpower planning and management needs
* Benefits:
- Relocation ticket allowance
- Rest & Relaxation ticket allowance
- Accommodation, transportation & meals are provided
- International working environment.
- Professional training
- Service charge as revenue
- Health care insurance
- 24/7 accident insurance
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for
colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Drive a great working environment for teams to thrive - linking up departments to create sense of one team
- Promote teamwork and quality service through daily communication and coordination with other departments
- Recommend or initiate any HR related actions where needed
- Works with GSM/AFOM and Human Resources on manpower planning and management needs
* Benefits:
- Relocation ticket allowance
- Rest & Relaxation ticket allowance
- Accommodation, transportation & meals are provided
- International working environment.
- Professional training
- Service charge as revenue
- Health care insurance
- 24/7 accident insurance
Yêu cầu
* Education:
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
* Service years in the field:
- 1-2 years' experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
* Knowledge and skills:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
- Ability to speak third language is a privilege
* Language: English and Vietnamese
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
* Service years in the field:
- 1-2 years' experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
* Knowledge and skills:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
- Ability to speak third language is a privilege
* Language: English and Vietnamese
Thông tin khác
Loại công việc
Nhân viên toàn thời gian tạm thời
Cấp bậc
Trưởng nhóm / Giám sát
Học vấn
Cử nhân
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Nam / Nữ
Ngành nghề
Dịch vụ khách hàng
,
Chăm sóc sức khỏe / Y tế
,
Khách sạn
Nhân viên toàn thời gian tạm thời
Cấp bậc
Trưởng nhóm / Giám sát
Học vấn
Cử nhân
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Nam / Nữ
Ngành nghề
Dịch vụ khách hàng
,
Chăm sóc sức khỏe / Y tế
,
Khách sạn
Thông tin chung
- Thu nhập: Thương lượng
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/02/2025
Giới thiệu công ty
Xem trang công ty
The InterContinental® Hanoi Westlake is located on the peaceful waters of the largest lake in the city and is adjacent to the famous 800-year-old Golden Lotus (Kim Lien) Pagoda. Ideally situated just minutes from the Old Quarter, the hotel offers a welcome haven from the bustling city center.
InterContinental® Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travelers luxurious guest rooms and bespoke Club InterContinental service. Experience...
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