Guest Service Supervisor/ Giám Sát Lễ Tân
InterContinental Hanoi Westlake
- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for
colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Drive a great working environment for teams to thrive - linking up departments to create sense of one team
- Promote teamwork and quality service through daily communication and coordination with other departments
- Recommend or initiate any HR related actions where needed
- Works with GSM/AFOM and Human Resources on manpower planning and management needs
* Benefits:
- Relocation ticket allowance
- Rest & Relaxation ticket allowance
- Accommodation, transportation & meals are provided
- International working environment.
- Professional training
- Service charge as revenue
- Health care insurance
- 24/7 accident insurance
Yêu cầu công việc
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
* Service years in the field:
- 1-2 years' experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
* Knowledge and skills:
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
- Ability to speak third language is a privilege
* Language: English and Vietnamese
Quyền lợi được hưởng
- Relocation ticket allowance
- Rest & Relaxation ticket allowance
- Accommodation, transportation & meals are provided
- International working environment.
- Professional training
- Service charge as revenue
- Health care insurance
- 24/7 accident insurance
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
The InterContinental® Hanoi Westlake is located on the peaceful waters of the largest lake in the city and is adjacent to the famous 800-year-old Golden Lotus (Kim Lien) Pagoda. Ideally situated just minutes from the Old Quarter, the hotel offers a welcome haven from the bustling city center.
InterContinental® Hanoi Westlake is an iconic hotel in the heart of the vibrant district of Tay Ho, offering travelers luxurious guest rooms and bespoke Club InterContinental service. Experience multi-award-winning dining at Saigon restaurant or capture a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city's most alluring attractions, while at the same time offering a peaceful escape in a beautiful and iconic lakeside setting.
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