Mô tả công việc
1. Oversee and supervise the daily operations of local Vietnamese staff performing product registration, product DB maintenance, market price research, and procurement assistance.
2. Serve as the communication channel with Korea HQ (relevant departments/contacts), delivering work instructions and reporting local issues/status.
3. Assign tasks to team members based on request volume and priority for each work area, and manage progress.
4. Accurately identify issues or difficult cases arising on-site, escalate them to HQ, and coordinate on resolutions.
5. Review team members' work output (product registration accuracy, processing speed, data quality, etc.) and provide feedback.
6. Directly perform hands-on tasks (product registration, market price research, procurement assistance, etc.) as needed to cover team workload gaps.
7. Support onboarding and training for new hires.
8. Identify opportunities to improve team work processes and implement them in consultation with HQ.
9. Prepare and report daily/weekly/monthly team operations status (processing volume, issues, staffing status, etc.) to HQ.
Yêu cầu
High Performer Behaviors
Smooth communication and information flow between Korea HQ and the local team
Accurate situational awareness and prompt escalation when issues arise
Continuous monitoring of team work quality and processing status, with clear direction for improvement
Decision-making grounded in understanding of the team's goals and overall business direction
Trusted leadership and strong problem-solving ability among team members
Core Competencies
Team management and work coordination skills (staffing allocation, priority management)
Korean language proficiency in reading/writing/speaking (essential for smooth communication with HQ)
Understanding of and ability to perform hands-on tasks such as product registration, market price research, and procurement assistance
Strong reporting and communication skills
Strong Excel ability (VLOOKUP, Pivot, etc.)
Required Knowledge / Skills / Attitude
Fluent Korean (reading, writing, and speaking)
Working English ability (for web research, document review, and task support)
Team management experience or leadership capability
Accurate escalation and problem-solving skills
Data-driven mindset with strong accuracy focus
Flexibility to adapt to changing situations, including hands-on task support
Quyền lợi
13th month salary; Yearly performance bonus; Salary review every year;
Opportunities to promote; Position allowance; Phone allowance, Korean allowance
Saturday and Sunday-off; Summer vacation; Wedding & Funeral 5 days paid, company bus
Full insurance (SIUIHI); Team-building & Birthday party
In-house & Oversea training and career development opportunities
Free lunch; Free drinks; Laptop provided; Business trip allowance; Free uniform
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Trưởng nhóm / Giám sát
Học vấn
Cử nhân
Kinh nghiệm
5 - 10 năm kinh nghiệm
Giới tính
Bất kỳ
Tuổi
25 - 40
Ngành nghề
Vật tư / Thu mua
,
Bán hàng / Kinh doanh
Thông tin chung
Nơi làm việc