Mô tả công việc
1. Review new product registration requests submitted by customers and verify request details against internal standards.
2. Check whether the requested product is a duplicate of an already registered product, and reject the request if it is a duplicate.
3. Standardize and cleanse product information (product name, specification, unit, category, etc.) according to company data standards.
4. Conduct web research to collect missing or additional product information (specifications, manufacturer/brand details, certifications, etc.) when data provided by the customer or supplier is incomplete.
5. Search for appropriate product images online and edit/process them using the company's in-house image editing tool to meet internal image standards.
6. Register the finalized, standardized product data into the system accurately and within the required turnaround time.
7. Communicate with internal stakeholders (Sales, Category/MD, Procurement teams) to resolve missing information or discrepancies in product requests.
8. Escalate unresolved, ambiguous, or high-risk product requests to the appropriate team or supervisor.
9. Track and report product registration status/volume for daily and weekly operations review.
Yêu cầu
High Performer Behaviors
Strong communication skills with internal stakeholders
Accurate and timely escalation when an issue or discrepancy occurs
Checks discrepancy gaps between customer request, web-sourced data, and system information
Detail-oriented and consistent in following data and image standards
Demonstrates understanding of product categories and the business impact of accurate/timely registration
Core Competencies
Strong knowledge of the company's product registration system
Strong web research skills for sourcing accurate product information and images
Strong Excel ability (VLOOKUP, Pivot, etc.)
Strong data standardization and cleansing skills
Required Knowledge / Skills / Attitude
Fluent English (for web research and reading technical/product documentation)
Detail-oriented attitude with high accuracy in data entry
Data-driven mindset with strong quality/accuracy focus
Ability to handle high volumes of registration requests within deadlines
Accurate escalation skills when issues occur
Quyền lợi
13th month salary; Yearly performance bonus; Salary review every year;
Opportunities to promote; Position allowance; Phone allowance, Korean allowance
Saturday and Sunday-off; Summer vacation; Wedding & Funeral 5 days paid, company bus
Full insurance (SIUIHI); Team-building & Birthday party
In-house & Oversea training and career development opportunities
Free lunch; Free drinks; Laptop provided; Business trip allowance; Free uniform
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
1 - 2 năm kinh nghiệm
Giới tính
Bất kỳ
Tuổi
22 - 30
Ngành nghề
Vật tư / Thu mua
,
Bán hàng / Kinh doanh
Thông tin chung
- Thu nhập: 10 triệu - 12 triệu
Nơi làm việc