[HCM] Công Ty Amai Saigon Tuyển Dụng Nhân Viên Giám Sát Cửa Hàng Full-time 2025

COMPANY INTRODUCTION
Địa điểm: Hồ Chí Minh - Loại hình công ty: Công ty Việt Nam - Lĩnh vực kinh doanh: Bán lẻ, Hàng tiêu dùng, FMCG - Quy mô công ty: Nhỏ (< 49 người có BHXH) - Website: [protected info] - Fanpage: [protected info]
amaï Saigon JSC, founded in 2011, is a ceramics brand based in Saigon well known for its distinctive contemporary aesthetics. amaï sole showroom and outlet, where we welcome high traffic of local and international visits daily, are both located in Thao Dien, HCMC - a culturally diverse and dynamic town. Aside from retail, amaï also actively conducts wholesale business, projects and collaborations with international distributors from Japan, the Netherlands, the Philippines and hospitality clients: Anantara, Amanoi, Six Senses, etc
Now, for all the youth who seize the... dynamic working environment!
Nhân Viên Giám Sát Cửa Hàng Full-time
Địa điểm: Hồ Chí Minh - Tính chất công việc: Toàn thời gian - Chuyên môn: Dịch vụ khách hàng/ Vận hành - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
1. Sales service & Operations:
- Ensure high levels of customer satisfaction through excellent sales service, following company standards and leading by example.
- Take responsibility for daily store operations and smooth running of all retail activities.
- Monitor stock on shelves and in the stockroom; coordinate internal transfers and replenishment when needed.
- Maintain high standards of visual merchandising, display, packaging, and retail collateral according to brand guidelines.
- Support the preparation and fulfillment of online and wholesale orders, including after-sales service.
- Update and communicate information on new arrivals, promotions, and product knowledge to the team.
- Handle customer inquiries, feedback, and complaints professionally and promptly.
2. Team Management:
- Plan and allocate staff shifts in accordance with the store roster; manage attendance and punctuality.
- Supervise, coach, and train store staff to ensure high performance and adherence to company policies.
- Conduct performance evaluations, identify training needs, and motivate the team to achieve sales and service targets.
- Identify operational or service weaknesses, propose solutions, and implement improvements.
- Conduct weekly team meetings to communicate updates, align goals, and reinforce store standards.
- Prepare and submit daily/weekly sales and operations reports to management.
3. Administrative & Compliance:
- Ensure compliance with company SOPs, health & safety, and security standards.
- Manage cash handling, POS operations, and daily sales reconciliation accurately.
- Support internal audits and inventory checks to maintain stock accuracy.
REQUIREMENTS
- 1-3 years of experience in retail, sales, or customer service.
- Prior experience in a supervisory or team lead.
- English fluency is a must, good communication skills.
- Proficient in MS Office (Word, Excel).
- Precision when handling numbers and strong attention to detail.
- Able to work in shifts: 8:30AM - 5:30PM or 12:30PM - 9:00PM at amaï stores in District 1 and District 2, HCMC.
BENEFITS
- Competitive salary, annual salary review.
- 13th month salary, KPI bonus, monthly incentives.
- Annual company trip.
- 12-day annual leave.
- Social insurance, health insurance, unemployment insurance according to government regulations.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 14/12/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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