[HCM] Công Ty Thương Mại Điện Tử OnPoint Việt Nam Tuyển Dụng Thực Tập Sinh Chăm Sóc Khách Hàng Full-time 2021

COMPANY INTRODUCTION
Onpoint is the largest E-commerce enabler in Vietnam, providing end-to-end services, helping brands to accelerate and become more successful online in Vietnam and SEA region. Onpoint's mission is to make E-commerce easy for brands, to create sustainable values for businesses, consumers, and partners.
It's a privilege for us to serve top tier clients. Our integrated capabilities encompass all aspects of the E-commerce value chain covering store commercial and operations, digital marketing, customer services, warehousing and fulfillment. We help brand execute their E-com strategies by selling their goods directly to customers online or by providing services to assist with their E-com operations. Our business ranges from largest online shopping platforms as well as social shopping channels.
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Thực Tập Sinh Customer Service Full-time
Chuyên môn: Khác - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 1 Triệu - Dưới 4 Triệu VNĐ / Tháng - Địa điểm: Hồ Chí Minh - Tính chất công việc: Thực tập; Toàn thời gian
JOB DESCRIPTION
Handle customer complaints through different
communication channels (email/call/chat), work with other internal teams
to provide appropriate solutions and alternatives within the time limits;
follow up with customers to ensure resolution
Follow CS handling guidelines, user manual to solve
complaints on a daily basis
Meet customer service team KPIs targets and
customer-engagement handling quota
Support users on their store operation related to
OctoSells product
Do other assigned digital tasks by line manager
REQUIREMENTS
University graduates or final years of universities
Very high sense of finishing and proactive problem
solving
Willing to learn & can-do attitude.
Working under pressure and meeting deadline.
BENEFITS
Professionally trained and specialized skills
Allowance: 3,420,000 VND/month
Working time: Mon - Fri (9am - 6pm)
Trained to become a full-time employee after 03- 06 months of cooperation
Address: Floor 4, IMG Building, 27B Nguyen Dinh Chieu, District 1, Ho Chi Minh
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/1/2022
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW