[HCM] E-Learning Specialist

***E-learning course development and administration (70%)
1. E-learning course development (Production & roll-out phase):
- E-learning project management: Be the main contact point to work with e-learning vendors, handle all production stages (from conducting related technical research and developing storyboard to final products, testing and launching the e-learning course in LMS).
- Use advanced authoring tools and AI tools to develop effective, visually exciting, and highly interactive digital learning experiences (courses, games, online activities).
- Develop quizzes, and other assessment tools in LMS that truly align with the e-course objectives and drive performance improvements.
- Update content or re-design outdated e-courses as guided by Sr trainers/ Trainers
2. E-learning Implementation & Administration (ongoing support phase):
- Create, set up, manage, troubleshoot courses and all learning materials in LMS.
- Be the main contact point to 4P's partners (employees) in supporting e-learning courses.
- Training record tracking & updating for e-learning courses
- Create and export course reports (if required).
3. E-learning solution consultation and support for other trainers:
- Support internal trainers on technical issues to create e-materials and e-courses
- Deliver e-learning solutions for stakeholders to improve learning experiences
- Ensure all e-courses meet industry standards, check final updates over LMS (LMS integration, Mobile APP compatibility...)
***L&D Operational support (30%)
1. Learning Management System (LMS) Implementation & Administration:
- Manage LMS users (import/ update and user-to-course enrollment)
- Follow and support the skill evaluation process monthly.
- Schedule multi-store training classes, track and upload training records, import attendance list/ completion list in LMS
- Create and export learning reports (if required).
2. Other training operational work:
- Logistics support for all training initiatives
- Graphic design for L&D training communications and materials
- Handle paperwork relating to LMS, L&D accounts, L&D vendors
- Other training operational work assigned by line manager.