HCM - Service Trainer - Charles & Keith, Pedro

The service trainer for Charles & Keith and Pedro will deliver, improve and monitor a variety of globally standardized training courses to develop Maison people and ensure their personal and professional excellence.
Implement training courses & Evaluate training effectiveness
Organize effective training and attract many employees to participate.
Evaluate training effectiveness to ensure training programs achieve set goals.
Coaching in stores & Field Training
Store check the knowledge, skills and processes and provide on-the-job training (coaching) on the content employees have learned on nation wide
Develop new training content
Provide feedback on learning and fashion programs to enhance store staff's skills so that they are equipped with necessary skills
Develop quality training content that is suitable for students.
Manage and build e-learning platforms
Manage staff participation and control results
Build and compile document content to upload to the platform
Report training & coaching result as assignment