The purpose of this role is to assist the team in their day to day duties and coordination of campaigns and initiatives
Job Description:
Key responsibilities:
Account & Client Relationship Management:
Work closely with line manager and team to coordinate daily communications with Clients.
Support in understanding Client expectations and identifying issues early to report to senior team members.
Assist in maintaining a professional and positive relationship with Clients, including occasional participation in Client entertainment activities when required.
3rd Party Coordination:
Assist in coordinating with suppliers and third parties under the guidance of line manager to ensure deliverables meet quality and timing expectations.
Planning & Execution:
Work with the line manager to prepare credentials for new Clients.
Help tailor case studies based on each Client's needs (excluding those requiring strategic insights).
Collect and organize key materials such as brand induction content, client briefs, competitive reviews, market research, meeting notes, and project timelines.
Prepare internal documents and briefings with the guidance of senior team members.
Support in developing simple internal briefs and assist in clarifying client briefs (especially in case of verbal briefs).
Assist in collecting and compiling competitive and client-related materials.
Quality Assurance & Project Operations:
Ensure that assigned tasks are delivered on time, meet expected quality standards, and align with client requirements.
Proactively share updates and seek feedback from internal or senior team members.
Team Collaboration & Development:
Work collaboratively with other team members including interns and junior staff.
Take initiative to learn from seniors and contribute to team activities and improvements.
New Business Support:
Assist the team in identifying potential opportunities for additional services or projects with existing Clients.
Provide support in preparing proposals or materials for potential Clients as needed.
Other Responsibilities:
Take on other duties or projects assigned by the team or management.
Requirements:
At least 1 year of working experience in Account Management, preferably in Advertising, Marketing, Digital, or Communications.
Strong communication skills in both Vietnamese and English (written and verbal).
Good organizational and time management skills.
Proactive, adaptable, and able to work under pressure.
Team-oriented with good interpersonal skills.
Willingness to learn, grow, and take on new challenges in a fast-paced environment.
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