Head of Business Department - Tan Binh Branch

1. Support Branch manager to manage branch's business

- Regularly monitor business plan and assigned targets at branch.

- Ensure the quality and effectiveness of business operation as well as customer service at branch.

- Develop the relationship with local potential customers/ partners and community.

- Ensure the compliance with laws and IVB's regulations.

2. Sales operation

- Drive business development and manage the overall activities of Marketing & Customer relation Department with aims to meet the KPIs.

- Execute sale and customer relationship in assigned portfolio: to instruct, manage, assign, guide assigned staff in sale operation, customer relationship, and marketing new customers and exploit existing customers.

- Manage and approve the banking activities under authorization.

- Analyze market/customer's need, maximize sales opportunity, actively promote and motivate employee to cross-sale products & services.

- Manage portfolio, evaluate and monitor business performance of assigned customers... in order to increase income under KPIs.

- Manage and handle loan: check, supervise staff to supervise and urge the debt payment at maturity date, check and monitor customer before, during and after credit granting...

3. Employee management and training

- Monitor, manage the overall operations, assign business target and evaluate employees.

- Train, coach employees to improve skills and capacity as Branch manager's assignments.

4.Others

Other tasks will be mandated or assigned by Branch Manager

JOB REQUIREMENTS

1. Knowledge, work experiences

- Bachelor Degree from university with major in banking, finance, business administration or equivalent.

- Knowledge on banking products and services

- Knowledge on macro-economy, banking-finance, SBV regulations and laws relating to banking operation

- Skills of advanced credit analysis and appraisal in corporate and retail banking.

- At least 04 year working experiences in banking-finance and 02 years in management level.

2. Skills

- Good leadership and management skills

- Business management skills

- Personnel management skills, communication, sale and negotiation skills

- Analysis and sale skills

- Proficient English skills, TOEIC from 700 and above (for FID/foreign Business Department) and from 600 and above (for Domestic Business Department) or equivalent.

KPIs

- Financial indicators (ex: profit, active card number, growth of loan/deposit, NPL ratio, etc.

- Operation indicators (ex: client complaint rating, etc)

- Customer indicators (ex: number of new customers, etc)

- Development/personnel indicators (ex: employee satisfaction level)

- KPIs as the regulation of IVB on each period.

Contact Information:

Interested candidates, please send your Employee's information with attached photo (as per the Bank's form) to:

HR Management and Development Department.

97A Nguyen Van Troi, Ward 11, Phu Nhuan District, HCMC.

Tel: (84-[protected info] - Ext. 5539