Head of Business Development Vietnam

591405
Ho Chi Minh City, VN
Head of Business Development Vietnam
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world.
The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise.
YOUR ROLE The Head of Business Development is responsible for the development of Air & Ocean business
WHAT ARE YOU GOING TO DO?
Sales target and marketing strategy definition:
Define and own Country Gross Margin target (i.e Commercial Budget) in connection with the regional objectives and line with Country Air & Ocean Director expectations.
Define the overall Sales & Marketing strategy of the entity with the aim to achieve the targets in the all strategic clusters: Key Accounts, Field Sales priorities, Verticals, Routes,...
Define the marketing kits and action plan with the objective to achieve each sub-gross margin
Sales management:
Elaborate commercial plans of action and schedule of work
Define and allocate portfolio
Organize Sales Team
Set up sales staff objectives
Review Sales objectives thru weekly and monthly meetings
Participate and supervise hiring of Sales candidates
Customer service
Customer service team organization
Customer satisfaction evaluation (survey, customer complains)
Customer relationship building with key clients.
Team Management:
Set up sales incentive scheme (commission) in line with financial objectives (Budget) and qualitative objectives (SL, Data quality within CRM,...)
Performance assessment
Team building
Ensure and monitor team compliance to the CEVA's Code of Conduct and Company's regulations
Ensure team understanding and implementation on CEVA's Value in daily work behaviors
Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
Plan and monitor team development together with HR Division
Ensure updated Job Description availability for the team by coordinating with HR Division
Ensure all changes in Department / Section socialized properly to the team
System control and compliance:
Supervise good use of CRM application and implement any Best Practices to ensure full Data Quality compliance.
ISO compliance of sales activities
Ensure the efficient communication channel in sales team
Reporting:
Participate to management meeting
Implement monthly business Flash report
Budget report
QHSE
Participate in the set-up and follow-up of internal standard procedures to enhance productivity and transparency
Maintain acceptable Health, Safety and Environmental risk levels in his/her area of responsibility
Ensure the compliance with applicable legal requirements
WHAT ARE WE LOOKING FOR?
10 years minimum experience in sales management
Excellent communication
Well organized/team player
Analytics skills
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.