Head of Risk Management

Location:
Hanoi, Vietnam
Work Arrangement:
On-site
Employment Type:
Full-time
Working Days:
Monday - Friday
Seniority Level:
Head of Department / Senior Management
Industry:
Fintech | Banking | Financial Services | Digital Payments
Reports To:
CEO & Executive Board
Experience:
8-10+ years (minimum 3 years in a leadership role)
About Our Client
Our client is a fast-growing Fintech company specializing in digital payment solutions and financial technology services in Vietnam.
With a comprehensive ecosystem covering payment gateways, e-wallets, collection and disbursement services, and cross-border payment solutions, the company is committed to delivering secure, innovative, and compliant financial services.
We are seeking an experienced
Head of Risk Management
to lead enterprise risk governance, strengthen fraud prevention frameworks, oversee operational and transaction risks, and support sustainable business growth.
Key Responsibilities
1. Risk Governance & Strategy
Develop, implement, and maintain an enterprise-wide risk management framework aligned with ISO 31000, Basel operational risk principles, and relevant State Bank of Vietnam (SBV) regulations.
Define risk appetite, tolerance levels, and governance policies across the organization.
Integrate risk management into strategic planning, business operations, and decision-making.
Ensure alignment with information security and compliance standards, including ISO/IEC 27001 and PCI DSS.
Advise the CEO and Executive Board on emerging risks, regulatory developments, and mitigation strategies.
2. Enterprise & Operational Risk Management
Oversee enterprise risk identification, assessment, monitoring, and mitigation across business functions, products, and partnerships.
Lead operational and compliance risk assessments for new products, projects, and strategic initiatives.
Establish risk controls, monitoring mechanisms, and escalation procedures.
Collaborate with Legal, Compliance, Technology, Finance, and Operations teams to ensure effective risk governance.
3. Fraud & Transaction Risk Management
Lead fraud risk governance across digital payment platforms, e-wallets, payment gateways, and merchant networks.
Develop and oversee fraud prevention policies, transaction limits, and risk monitoring frameworks.
Review emerging fraud patterns, transaction anomalies, and potential vulnerabilities.
Provide strategic oversight of fraud investigations, transaction disputes, and incident response processes.
Strengthen fraud detection capabilities and transaction risk controls.
4. Regulatory Risk & Executive Reporting
Prepare and present enterprise risk reports, key risk indicators (KRIs), and strategic recommendations to the CEO and Executive Board.
Serve as a key contact for regulatory authorities, banking partners, NAPAS, and other relevant stakeholders on risk-related matters.
Monitor changes in financial regulations and assess their impact on business operations.
Recommend proactive risk mitigation measures to support regulatory compliance and business continuity.
5. Leadership & Risk Culture
Lead, manage, and develop the Risk & Fraud Management team.
Establish departmental objectives, KPIs, accountability frameworks, and performance standards.
Promote a proactive, data-driven risk management culture.
Drive continuous improvement in risk management processes, internal controls, and team capabilities.
Provide strategic guidance and professional development opportunities for team members.
Job Requirements
Education & Professional Experience
Bachelor's degree in Finance, Banking, Economics, Business Administration, Information Systems, or a related field.
Master's degree is an advantage.
Minimum
8-10 years of experience in Risk Management, Compliance, or Internal Audit
, preferably within Banking, Fintech, Payment Services, or Financial Institutions.
At least
3 years of experience in a leadership or managerial role
.
Proven track record in developing and implementing enterprise risk management frameworks and governance strategies.
Strong understanding of operational risk, fraud management, transaction risk, and regulatory compliance.
Technical & Regulatory Expertise
Solid knowledge of enterprise risk management frameworks, including ISO 31000 and Basel operational risk principles.
Familiarity with State Bank of Vietnam regulations, ISO/IEC 27001, and PCI DSS.
Understanding of digital payment operations, e-wallets, payment gateways, merchant acquiring, and transaction processing.
Experience in fraud prevention, risk monitoring, internal controls, and incident management.
Ability to translate regulatory requirements into practical risk management policies and operational controls.
Leadership & Core Competencies
Strong strategic thinking, analytical, and decision-making capabilities.
Excellent leadership, stakeholder management, and cross-functional collaboration skills.
Strong communication, presentation, and executive reporting skills.
Professional proficiency in English.
Ability to operate effectively in a fast-paced, highly regulated environment.
High integrity, accountability, and sound professional judgment.
Compensation & Benefits
Attractive Senior Management Package
Competitive and negotiable salary based on experience and qualifications.
Performance-based bonuses and year-end bonus.
Leadership-level compensation and benefits.
Comprehensive Employee Benefits
Premium private health insurance for management-level employees.
Full statutory social, health, and unemployment insurance.
Annual health examinations at reputable medical facilities.
Complimentary high-quality daily lunch at the office.
Modern equipment and professional working facilities.
Career Development & Work Culture
Strategic leadership opportunity within a growing Fintech organization.
Direct collaboration with the CEO and Executive Board.
Professional development, internal training, and leadership mentoring.
Transparent performance evaluation and career development opportunities.
Company trips, team-building activities, workshops, and employee engagement programs.
Innovative, collaborative, and performance-driven working environment.
How to Apply
If you are a seasoned Risk Management professional with strong expertise in
Banking, Fintech, Digital Payments, Enterprise Risk Governance, and Fraud Management
, we would love to hear from you.
Please submit your updated CV to:
Email:
[protected info]
Recruitment Partner:
Hire Right Solution (HRS)
All applications will be handled with strict confidentiality.