Head of Sales

Mô tả Công việc
· Reporting directly to the General Manager
· Manage and further build up the team of BDE/BDM, KAE/KAM, Inside Sales & Sales Support
· Support the team with sales and product related knowledge, joint sales calls and facilitate their customer approach in order to become more successful
· Support and develop strategic products & trade lanes and create a product portfolio for going to the market for an aggressive and sustainable growth
· Set up, measure, control and manage targets for the sales team
· Create and implement a sales strategy for the team and manage & share sales leads
· Sales lead management of in- and outgoing sales leads (CRM)
· Support, review and assist the sales team with quotations and tenders with assistance of the procurement team
· Prospect and collect information regarding new potential customers and establish individual qualified target account list
· Focus on acquisition of new potential customers and business
· Conduct training for the sales team
· Support the KAM team to retain existing customer base
· Lead and manage customer presentations and proposals
· Ensure smooth workflow between sales team and Customer Service department.
· Monitor day to day performance of Customer Service department and promote continuous improvement with assistance of the Customer Service Manager
· Complaint management together with the custom service team and the operations team
· Performance indicators:
GP generated with new business within the country sales offices
GP of own newly secured business
On agreed objectives and duties, such as turnover and/or volumes
Working Place: F18, Peakview Tower, No#36 Hoang Cau Str, O Cho Dua Ward, Dong Da Dist, Hanoi City, Vietnam.
No. 33 Le Duan Street, Ben Nghe Ward,District 1, Ho Chi Minh City, Vietnam
GP generated with new business within the country sales offices
GP of own newly secured business
On agreed objectives and duties, such as turnover and/or volumes