Help Desk Support Level 2
CÔNG TY TNHH AMARIS VIỆT NAM
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 11/10/2024
- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
As an IT Operation support, you will have us support and solving level 2 ticket for IT Operation team.
Your main responsibilities will be support, maintenance, and support of the IT Ops ticket system. Including Network, Telephony, and Messaging
Working cross-department (Database, System, Telephony, Messaging). You will have the chance to develop your skills with the latest technology and working with our automation process within ITOPS department (Azure, Palo Alto, Meraki, AWX ansible...)
- Be dedicated to IT Operations
- Be fully integrated into the domain/service team and participate in weekly meetings to get updates
- Communicate regularly with users/technical team
- Ensure the support lvl2 of the IT Operations department and help Administrator to deploy new configurations on the infrastructure
Your main responsibilities will be support, maintenance, and support of the IT Ops ticket system. Including Network, Telephony, and Messaging
Working cross-department (Database, System, Telephony, Messaging). You will have the chance to develop your skills with the latest technology and working with our automation process within ITOPS department (Azure, Palo Alto, Meraki, AWX ansible...)
- Be dedicated to IT Operations
- Be fully integrated into the domain/service team and participate in weekly meetings to get updates
- Communicate regularly with users/technical team
- Ensure the support lvl2 of the IT Operations department and help Administrator to deploy new configurations on the infrastructure
Yêu cầu công việc
The candidate should have the following competencies and skills:
- Good communication skills in English (oral and written communication)
- Teamwork and knowledge sharing
- Analytical and Problem solving
- Proactivity
- Adaptability (work in a continuously changing environment)
- Self-driven and motivated to learn
XP needed: on Network maintenance, Network support
Skill:
- Network, system, telephony and messaging support
- Analytical and Problem solving
- Nice to have:
+ Palo Alto
+ AWX ansible
- Good communication skills in English (oral and written communication)
- Teamwork and knowledge sharing
- Analytical and Problem solving
- Proactivity
- Adaptability (work in a continuously changing environment)
- Self-driven and motivated to learn
XP needed: on Network maintenance, Network support
Skill:
- Network, system, telephony and messaging support
- Analytical and Problem solving
- Nice to have:
+ Palo Alto
+ AWX ansible
Quyền lợi được hưởng
13th month salary.
14 annual leaves + 6 sick leaves per year.
Premium healthcare insurance, starting from your probation period.
Project reviews and yearly performance appraisal.
Teambuilding activities: Team lunch / dinner, events and celebrations, sport clubs (football, yoga, badminton, etc.).
International team, with flexible working time + hybrid working.
Tailor-made career path.
Technical workshops, training courses.
Mobility: Opportunities to on-site abroad in our offices over 65+ countries.
14 annual leaves + 6 sick leaves per year.
Premium healthcare insurance, starting from your probation period.
Project reviews and yearly performance appraisal.
Teambuilding activities: Team lunch / dinner, events and celebrations, sport clubs (football, yoga, badminton, etc.).
International team, with flexible working time + hybrid working.
Tailor-made career path.
Technical workshops, training courses.
Mobility: Opportunities to on-site abroad in our offices over 65+ countries.
Thông tin chung
- Thu nhập: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 11/10/2024
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