[HN] Công Ty Công Nghệ RAKUNA Tuyển Dụng Thực Tập Sinh AI Transformation & Operations/Sales & Marketing, Điều Phối Viên AI Transformation & Operations, Chuyên Viên Sales & Marketing (Junior) Full-tim

COMPANY INTRODUCTION
Địa điểm: Hà Nội - Loại hình công ty: Công ty nước ngoài - Lĩnh vực kinh doanh: IT (Lập trình, Công nghệ thông tin, Internet, ...) - Quy mô công ty: Nhỏ (< 49 người có BHXH) - Website: [protected info]
Rakuna is an HR technology company based in Silicon Valley, US and Hanoi, Vietnam providing on-demand campus recruiting solutions for employers in North America. Rakuna is on a mission to help employers adapt to the ever-changing recruiting landscape and hire their next wave of talents with the right technology. The Rakuna platform allows organizations to handle all recruitment marketing and operations activities with a single solution to attract, engage, and nurture top candidates.
AI Transformation & Operations Coordinator (Hanoi-Full time Internship & Full-time)
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian; Thực tập - Chuyên môn: Business/ Data Analyst, Business Intelligence (Phân Tích Kinh Doanh), Product Development (Phát Triển Sản Phẩm) - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm; Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng! - Mức lương: Từ 8 Triệu - Dưới 10 Triệu VNĐ / Tháng
JOB DESCRIPTION
1. Support AI transformation projects
Coordinate small AI and automation projects across Sales, Customer Support, and Engineering.
Meet with team members to understand current processes, manual tasks, and operational challenges.
Break each project into clear tasks, expected outputs, owners, and deadlines.
Track progress, follow up on action items, and prepare weekly status updates.
Help define how a workflow will be tested and what successful implementation looks like.
2. Organize data and support CRM operations
Review and clean data from Rakuna's internal systems.
Identify duplicate, incomplete, or inconsistent records.
Help maintain consistent contact, company, deal, and activity data.
Prepare simple dashboards and weekly reports for Sales and management.
Check whether automated workflows are recording information correctly.
Escalate data issues instead of making unsupported assumptions.
3. Operate and test AI workflows
Use AI to support account research, information classification, and content drafting.
Prepare initial drafts of outreach messages for human review.
Test prompts and record cases where AI outputs are incomplete or inaccurate.
Support the configuration of workflows in tools such as HubSpot, Intercom, Slack, and no-code automation platforms.
Test workflows before launch and document any errors or unexpected results.
Monitor approved workflows and report problems to the technical team.
4. Create documentation and user guidance
Write simple standard operating procedures and checklists.
Maintain approved prompts, templates, and workflow instructions.
Create short user guides or training videos.
Collect feedback from employees using the new workflows.
Update documentation when a process or system changes.
REQUIREMENTS
For Full-time Position:
Essential qualifications
Approximately 1-2 years of experience in Business Analysis, Project Coordination or a similar role.
Strong organizational skills and attention to detail.
Good working knowledge of Excel or Google Sheets
Practical experience using ChatGPT or another generative AI tool for work or study.
Ability to understand a business process and document it clearly.
Good written and reading comprehension in English.
Comfortable communicating with both business and technical team members.
Willingness to learn new software and experiment carefully.
Responsible approach to customer, employee, and company data.
Preferred qualifications
Basic experience with n8n, Make, Zapier, Power Automate, or a similar automation tool.
Basic understanding of APIs, webhooks, JSON, SQL, or software testing.
Experience preparing process maps, user stories, or acceptance criteria.
Interest in B2B software.
For Internship Position:
Essential qualifications
Final-year university student, recent graduate, or candidate with up to 1 year of professional experience.
Able to commit to a full-time internship at least 6 months (can be 3 months and transition to full time position if qualified).
Strong attention to detail and willingness to work with data.
Good organizational and follow-up skills.
Comfortable using Excel or Google Sheets.
Practical experience using ChatGPT or another generative AI tool for study, work, or personal projects.
Able to explain a process clearly in writing.
Good English reading and writing skills.
Comfortable working with both business and technical team members.
Willing to learn new software and accept feedback.
Candidates from Business Administration, Information Systems, Economics, Data Analytics, Computer Science, Marketing, Human Resources, or related fields are welcome to apply.
Preferred, but not required
Experience with data cleaning, lookup functions, or pivot tables.
Basic knowledge of APIs, webhooks or software testing.
Exposure to n8n, Make, Zapier, Power Automate, or another automation platform.
Experience coordinating a university, internship, volunteer, or personal project.
You May Be a Good Fit If You:
Enjoy turning an unclear problem into a clear checklist.
Are comfortable asking questions when information is missing.
Check the accuracy of AI-generated information instead of trusting it automatically.
Like working with data, systems, and operational processes.
Can learn independently but know when to ask for technical support.
Are proactive in following up and keeping projects moving.
Prefer practical implementation over talking about AI trends.
Want to develop a career in AI operations, product operations, or business systems.
BENEFITS
Benefits
Participation in company-wide training programs.
Training in communication and customer outreach skills.
Mentorship from the company's management leaders.
Opportunity to be considered for full-time employment upon program completion.
Receive allowances (after completing the 2-weeks training):
Lunch allowance: VND 30,000 per day (for full time position)
Performance-based bonus
Perks
Join a young, dynamic, multinational, and multifunctional team that serves global customers with new challenges every day.
Be part of a fast-paced, goal-oriented work environment committed to long-term career development.
Receive monthly 1-1 performance reviews with your supervisor/manager to ensure you meet your goals and get the support you need to succeed in your role.
Working hours: 8:00 AM - 5:00 PM, Monday to Friday and 2 Saturdays per month.
Work directly at: 156 Viet Hung Street, Viet Hung Ward, Hanoi.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/8/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Junior Sales & Marketing Executive (Internship & Full-time)
Địa điểm: Hà Nội - Tính chất công việc: Toàn thời gian; Thực tập - Chuyên môn: Bán hàng (Sales) - Kinh nghiệm: Không cần kinh nghiệm - Đừng lo! Chúng tôi sẽ đào tạo bạn từ đầu. Có kinh nghiệm là điểm cộng!; Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận
JOB DESCRIPTION
1.1. Sales Development (70%)
Prospect, qualify, and generate leads through outbound channels (LinkedIn, email, and support our Account Executive at events).
Manage and maintain a pipeline of potential customers, ensuring smooth handoffs to. The Sales team.
Craft personalized outreach messages and sequences to engage with recruiting leaders.
Conduct research on target accounts and industries to support outreach strategies.
Follow up on leads to secure product demos.
1.2. Marketing Support (30%)
Optimizing SEO/ AEO/GEO on the WordPress Platform
Manage AI workflow to maintain publishing content such as blog posts & newsletters, social media posts
REQUIREMENTS
Must-Haves:
Strong command of English (both written and spoken); able to craft clear, professional, and persuasive communication;
Persistence, resilience, and a strong work ethic;
Quick to learn and adapt to new tools and processes.
Nice-to-Haves:
1-2 years of experience in Sales or Marketing Development, lead generation, or a related role (SaaS or HR tech experience preferred);
Previous experience in lead outreach or pipeline-building activities;
Highly organized, self-motivated, and proactive;
Familiarity with digital marketing strategies in the North American market is a plus.
BENEFITS
Perks:
Be a part of a young, dynamic, multinational, and multifunctional team that serves global customers with new everyday challenges.
Join a fast-paced, goal-driven work culture that is committed to long-term career development.
Monthly 1-on-1 performance reviews with your supervisor/manager to ensure you meet your goals and receive the support needed to succeed in your position.
High work flexibility and ownership (We don't track every hour you're at the office; what matters more is whether you can complete your tasks each month).
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/8/2026
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW