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Main Tasks:
Executes customs entries and performs customs security filings in adherence to internal procedures and latest local customs regulations
Conducts classification of goods based on information provided by the customers
Co-operate and manage suppliers to strictly follow the SOP required in handling cargoes
Ensures completeness and correctness of customs paperwork
Works on post clearance modifications and other customs tasks needed
Performs archiving of customs documents based on legal requirements
Follow & control the customs and trucking flow of the shipment to ensure the schedule required
Resolves customer issues, handles and solves incidents (e.g. escalations, disputes)
Control suppliers for timestamp update as requirement of KPI
Interacts with Customer Service, Product, and Global Service Centers, if required
Make the report internally and externally
Requirements:
Junior or Senior Students who can work at least 4 days per week
Good English skills (both speaking & writing)
Can-do attitude, hard-working & enthusiastic
Working Location: DHL Global Forwarding (Vietnam) Corporation - Hanoi Branch, F18, 117 Tran Duy Hung, Trung Hoa, Cau Giay, Hanoi
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