HN/ Senior/Middle Site Reliability Engineer

Tóm tắt công việc
YOUR JOB RESPONSIBILITIES
Provide support to customers of our services during business hours and in a rotating support roster due to the 24x7 nature of the services;
Work on Change Requests, Incidents, Defects and Problem Records;
Managed the full lifecycle of application deployment, successfully executing releases and hotfixes per year using automated CI/CD pipelines built with Jenkins and Harness.
Acted as the lead responder for 24x7 support, resolving production incidents annually and driving post-mortem analysis to strengthen system resilience.
Served as a key technical point of contact for banking staff, investigating and resolving business-critical issues to ensure operational continuity for internal stakeholders.
Engineered a seamless migration from AWS ECS to EKS, enhancing the platform's scalability and maintainability with zero disruption to banking services.
Implement and maintain monitoring solutions for Web applications and microservices architecture.
Built and scaled a sophisticated observability stack using Splunk, CloudWatch, and AppDynamics, and led the successful migration of critical alerting systems from Splunk to the OpenSearch platform to enhance query performance and reduce operational costs.
Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
1. Generous compensation and benefit package
Attractive salary and benefits
20-day annual leave and 7-day sick leave, etc.
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Sponsored certificates in both IT and banking/finance
Premium account on Udemy
English learning with native teachers
3. Professional and engaging working environment
Hybrid working model and excellent work-life balance
Well-equipped & modern Agile office with fully-stocked pantry
Annual company trip and events
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
NAB is a place where colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.