Ho Tram Rewards Executive/ Nhân viên lễ tân casino

Maintaining the reception & information HTR counter including HTR Lounge
Check guest Passport/ ID at Casino entrance
Assisting guests to check-in and check- out
Assisting in F&B and other services in the Property
Rooms & Main Hall
Handling guests' problems and complaints
Taking daily head count
Rooms reservation, transportation (Shuttle bus), ETC
Rooms admin & control
All necessary daily & periodic reports
Issuing room and food vouchers/ coupon following Marketing Program
Supporting role on all casino events and promotions
Monitoring player's average bets / guest gaming profile
Answering phone calls and checking emails
All other paper works and customers database
All other work that is not handled by other sections
Casino Membership Enrollment/Take care for Member card related