Hostess F&B

Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking a friendly and professional Hostess F&B to join our team in the beautiful island of Phu Quoc, Vietnam. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
Greet and welcome guests in a warm and professional manner
Manage reservations and seating arrangements efficiently
Escort guests to their tables and provide menus
Assist with special requests and accommodate dietary requirements
Maintain a clean and tidy reception area
Coordinate with kitchen and wait staff to ensure smooth service
Handle guest enquiries and resolve any issues promptly
Maintain an up-to-date knowledge of menu items and daily specials
Assist in organising and overseeing special events or promotions
Ensure compliance with health and safety regulations
Qualifications
Secondary school diploma or equivalent
Excellent communication and interpersonal skills
Strong customer service orientation with a friendly and approachable demeanour
Ability to multitask and work efficiently in a fast-paced environment
Basic computer literacy for managing reservations and using point-of-sale systems
Keen attention to detail and a commitment to maintaining high standards
Knowledge of food and beverage service standards
Understanding of hospitality industry practices
Previous experience in hospitality or customer service is desirable
Flexibility to work various shifts, including evenings, weekends, and holidays
Ability to stand for extended periods and move around the restaurant as needed
Proficiency in English; knowledge of additional languages is an advantage
Additional Information
What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
The ability to challenge the norm and work in an environment that is both creative and rewarding.
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
A competitive package and plenty of development opportunities.