Hostess | Nhân Viên Đón Tiếp

Hostess | Nhân viên Đón tiếp
Hạn nộp: 30/10/2026
Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
Thành Phố Phan Thiết - Bình Thuận
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực Hostess
Vị trí
Nhân viên
Cập nhật
30/[protected info]
Mô tả công việc
Welcome and greet guests warmly and professionally upon arrival.
Manage guest seating and table allocation according to reservations, guest preferences and outlet capacity.
Check and manage restaurant reservations, waiting lists, special requests and VIP arrangements.
Escort guests to their tables and provide menus or relevant information about the outlet.
Coordinate with Service and Kitchen teams to ensure smooth table management and guest flow.
Monitor table status and support efficient seating during busy periods.
Handle guest inquiries, requests and feedback professionally and escalate issues when required.
Maintain accurate guest and reservation information in the relevant system.
Provide information about menus, promotions, restaurant facilities and hotel services.
Support upselling and promotion of food and beverage items where appropriate.
Operate the POS/cashier system accurately for billing and payment transactions.
Prepare and process guest bills, payments, discounts, complimentary items and other adjustments according to authorized procedures.
Handle cash, credit card and other payment methods accurately and securely.
Ensure all transactions are properly recorded and reconciled at the end of the shift.
Prepare cashier reports and hand over cash and supporting documents according to hotel procedures.
Maintain confidentiality of guest and payment information.
Ensure the hostess desk, reception area and cashier station are clean, organized and presentable.
Follow hotel standards for grooming, service, hygiene, safety and cash handling.
Support daily briefings, training and other F&B activities.
Perform other duties as assigned by the Restaurant Manager or F&B Supervisor.
Quyền lợi được hưởng
Service charge
2 days off/week
Full Social Insurance
Uniform & Laundry
Accomodation for candidate from another city
Shuttle bus from the city to resort and back
International work environment
Duty meals
Accor Group employee benefits
Yêu cầu công việc
Diploma or Vocational Certificate in Hotel Management, Hospitality, Food & Beverage or a related field is preferred.
Minimum 1 year of experience as a Hostess, Cashier, Receptionist or in a similar F&B/hospitality position.
Previous experience in an international hotel or resort is an advantage.
Good knowledge of restaurant operations, table management, reservations and basic cashiering procedures.
Good command of English; additional languages are an advantage.
Proficient in Microsoft Office and POS or relevant hotel systems.
Good communication and interpersonal skills with a friendly and professional manner.
Strong attention to detail and accuracy, especially in handling bills, payments and cash transactions.
Good organizational and multitasking skills with the ability to work efficiently during busy periods.
Basic sales and upselling skills are an advantage.
Positive, proactive and guest-oriented attitude.
Honest, responsible and trustworthy with good cash-handling discipline.
Yêu cầu hồ sơ
CV
Potrait Photo
Certificates/Diploma
ID Card
Health check
Confirmation Of Residence Information
Criminal record
Certificate of conduct