Hostess (Nhân Viên Tiếp Đón)La Festa Phu Quoc Curio Collection by Hilton
Nơi làm việc: Kiên Giang
Ngành nghề: Khách sạn - Nhà hàng, Giao Dịch Khách Hàng, Dịch vụ
Thu nhập: Thương lượng
Hình thức: Toàn thời gian
Ngày đăng: 09/10/2024
Hạn nộp: 09/12/2024
Mô tả công việc
- Confidently know the food and beverage menu contents and explain them in detail to guests.
- Understand dietary requirements and offer appropriate suggestions.
- Correctly label buffet dishes.
- Keep buffet areas clean at all times.
- Complete TBS checklists on product knowledge.
- Make suggestions on the menu that might suit guests of different nationalities.
- Familiarize with menu items of all other outlets to recommend guests to other outlets.
- Ensure that everything is clean and tidy, ready for guests to enter the restaurant.
- Undertake steps to ensure that the cashiers' desk is ready and set for service.
- Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period.
- Has basic computer knowledge ie. Words, Excel & PowerPoint.
- Able to make market or competitor survey.
- Assist Bar Attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager.
- Complete the TBS checklist on preparing the restaurant for service.
- Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself.
- Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
- Greet all guests who walk past your outlet and offer them menus to view when appropriate.
- Offer the newspapers to all breakfast guests and any single diners.
- Ensure that all service procedures are carried out to the standards required.
- Accommodate any guest request or offer appropriate alternatives.
- Follow-up on any guest questions or queries immediately, and if you don't have the answer, check with your Supervisor / Manager.
- When passing by guest tables, check if they require service.
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Positively end the guests experience by checking on their satisfaction.
- Assist with guests' coats and bags as they leave, thanking all guests and wishing them a pleasant day.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Ensure that safe and healthy working practices are observed throughout the service.
- Report any accidents / incidents to the Supervisor / Manager.
- Ensure that the Food & Beverage mission is established and instilled in you and all team members.
- Carry out any other reasonable duties and responsibilities as assigned.
* BENEFITS:
- Competitive salary
- Insurance as labor law (apply from starting date)
- Heath Care Insurance (24/7)
- 12 - 14 Annual Leaves
- Working hours: 8 hours/ day, 2 days off per week
- Relocation, home leave ticket, repatriation allowances
- Accommodation, uniform, transportation, meals
- Pre-opening Service Charge
- Others benefits.
- Understand dietary requirements and offer appropriate suggestions.
- Correctly label buffet dishes.
- Keep buffet areas clean at all times.
- Complete TBS checklists on product knowledge.
- Make suggestions on the menu that might suit guests of different nationalities.
- Familiarize with menu items of all other outlets to recommend guests to other outlets.
- Ensure that everything is clean and tidy, ready for guests to enter the restaurant.
- Undertake steps to ensure that the cashiers' desk is ready and set for service.
- Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period.
- Has basic computer knowledge ie. Words, Excel & PowerPoint.
- Able to make market or competitor survey.
- Assist Bar Attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager.
- Complete the TBS checklist on preparing the restaurant for service.
- Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself.
- Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
- Greet all guests who walk past your outlet and offer them menus to view when appropriate.
- Offer the newspapers to all breakfast guests and any single diners.
- Ensure that all service procedures are carried out to the standards required.
- Accommodate any guest request or offer appropriate alternatives.
- Follow-up on any guest questions or queries immediately, and if you don't have the answer, check with your Supervisor / Manager.
- When passing by guest tables, check if they require service.
- Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
- Make sure that all areas are cleaned and maintained in accordance with operating procedures.
- Positively end the guests experience by checking on their satisfaction.
- Assist with guests' coats and bags as they leave, thanking all guests and wishing them a pleasant day.
- Understand relevant OH&S legislations and their implications on the operation of the department.
- Ensure that safe and healthy working practices are observed throughout the service.
- Report any accidents / incidents to the Supervisor / Manager.
- Ensure that the Food & Beverage mission is established and instilled in you and all team members.
- Carry out any other reasonable duties and responsibilities as assigned.
* BENEFITS:
- Competitive salary
- Insurance as labor law (apply from starting date)
- Heath Care Insurance (24/7)
- 12 - 14 Annual Leaves
- Working hours: 8 hours/ day, 2 days off per week
- Relocation, home leave ticket, repatriation allowances
- Accommodation, uniform, transportation, meals
- Pre-opening Service Charge
- Others benefits.
Yêu cầu
- Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- 2-4 years similar position in a 4 / 5-star category hotel.
- Good English skills, both written and verbal to meet business needs.
- Strong leadership and training skills.
- Outgoing personality and willing to work for long hours.
- Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
- Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
- 2-4 years similar position in a 4 / 5-star category hotel.
- Good English skills, both written and verbal to meet business needs.
- Strong leadership and training skills.
- Outgoing personality and willing to work for long hours.
Giới thiệu công ty
La Festa Phu Quoc Curio Collection by Hilton việc làm
Tầng 2, tòa nhà Sun Home Phú Quốc, Khu Phố 6, Phường An Thới, thành phố Phú Quốc, tỉnh Kiên Giang, Việt nam
Quy mô: Từ 101 - 500 nhân viên
Việc làm tương tự
Hostess/ Nhân Viên Đón Tiếp Nhà Hàng
InterContinental Hanoi Westlake
Thương lượng
Kiên Giang
03/11/2024
Vị trí Hostess (Nhân Viên Tiếp Đón) do công ty La Festa Phu Quoc Curio Collection by Hilton tuyển dụng tại Kiên Giang, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Hostess (Nhân Viên Tiếp Đón) hoặc công ty La Festa Phu Quoc Curio Collection by Hilton ở các link phía trên
Giới thiệu công ty
La Festa Phu Quoc Curio Collection by Hilton việc làm
Tầng 2, tòa nhà Sun Home Phú Quốc, Khu Phố 6, Phường An Thới, thành phố Phú Quốc, tỉnh Kiên Giang, Việt nam
Quy mô: Từ 101 - 500 nhân viên